Customer Service

I can't log in to my Starbucks.com account. What should I do?

Did you forget your username? If you remember the email address you used when you created your account, we can send you a reminder.

Did you forget your password? If you remember your username and the email address you used when you created your account, we can reset your password. The password reset link will expire an hour from the time you request it.

Don't have a username? If you registered from your mobile device, you might not have a username. Just sign in using your email address as your user name.

Don't have access to your old email address and you forgot your username or password? We are happy to help you with that. Call us at 800-Starbuc (800-782-7282). If you previously registered a Starbucks Card, it may speed things up if you have the card number handy when you call.

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