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Results 1 - 20 of 44
  1. Having problems using your Starbucks mobile app?
    If your Starbucks mobile app is no longer working, you may be using an outdated version that is no longer supported. Please download the latest version of our Starbucks mobile app.  ...
    Date Updated: 04/17/2015
  2. What if I lose my Starbucks Card?
    If your card is registered, your membership in My Starbucks Rewards TM and any remaining card balance will be protected as of the time you notify us of its loss. After logging in to your...
    Date Updated: 04/18/2013
  3. How do I add a Card to Passbook?
    You can add your Starbucks Card to Passbook right from your Starbucks for iPhone app if you are running iOS on your device.Your first time adding a Card to Passbook, Starbucks for iPhone will have a...
    Date Updated: 10/12/2012
  4. Mobile Order & Pay
    What is Mobile Order & Pay? How do I access Mobile Order & Pay? Do I need a My Starbucks Rewards® account to use the order feature with Mobile Order & Pay? Is the Mobile Order & Pay...
    Date Updated: 12/03/2014
  5. How do I change my Default/Primary card on the Mobile App?
    On pay shade, swipe up to get a list of your cards. Then you'll be able to select/change your primary card from this screen.
    Date Updated: 05/28/2014
  6. How do I delete a card on the Mobile App?
    On pay shade, swipe up to get a list of your cards. Then you'll be able to tap the red delete button and Remove a card.
    Date Updated: 05/28/2014
  7. How do I access Mobile Order & Pay?
    You can use this new feature if you're in the Pacific Northwest. Install the latest version of the Starbucks® app for iPhone® from the App Store. Make sure you've added a Starbucks Card to the app...
    Date Updated: 03/17/2015
  8. Where is my credit card information stored?
    Your credit card information is never stored on your mobile device. Your credit card information can be stored in your Starbucks Card account if you choose to do so. Storing your credit card...
    Date Updated: 09/24/2012
  9. Can I use my mobile app to redeem my free drink or food reward?
    Definitely! The Starbucks mobile app works like your plastic Starbucks Card.  Just tell the barista you’d like to redeem your free reward and they will scan the barcode on your mobile...
    Date Updated: 04/18/2013
  10. Once I have signed up for auto-reload, when can I expect the reloads to occur?
    If you signed up for an amount-based auto-reload, your reload will occur the day after your balance dips to or below the minimum amount you specified. For example, if you chose $10 as your minimum...
    Date Updated: 02/17/2014
  11. Can I manage my Starbucks Card account on my phone?
    You can perform common functions on your device or go to starbucks.com/card for the full suite of account management features.
    Date Updated: 03/19/2013
  12. What is Mobile Order & Pay?
    Mobile order and pay is a new feature of the Starbucks app for iPhone, enabling you to place and pay for an order at a nearby Starbucks café right from your phone. Your Barista will get your order...
    Date Updated: 03/17/2015
  13. How do I choose which store to place my order at with Mobile Order & Pay?
    The app will show you the Starbucks® store offering Mobile Order & Pay that is closest to your current location, as well as the estimated pick-up time for your order. You can change stores by...
    Date Updated: 12/03/2014
  14. I can't find my Starbucks Cards on the new app. What should I do?
    Starting on mobile app home page, swipe up from the bottom of the screen, twice. Your first swipe will bring up your primary/default Starbucks Card, and the second swipe will bring up all of the...
    Date Updated: 03/25/2014
  15. Can I reload my Starbucks Card on my phone?
    Reload your Starbucks Card directly from your device by going to the "Pay" shade and then tap "Reload".
    Date Updated: 03/19/2014
  16. Can I secure my Starbucks Card(s) on my mobile device with a passcode?
    Yes, for even more security, you could choose to secure your Starbucks Card Mobile application with a passcode by going to Dashboard > Account & Settings > Passcode Lock. If you set up a...
    Date Updated: 03/19/2014
  17. What should I do if I change my device and want to move my Starbucks app to my new one?
    First, install the Starbucks application onto your new device. Next, sign in with your Starbucks username and password to add your cards to your new device. If you do not have a Starbucks account...
    Date Updated: 03/19/2014
  18. If I pay with my iPhone or Android using the Starbucks mobile app, will I still earn Stars?
    Paying with the Starbucks mobile application is the same as paying with your registered Starbucks Card. Note: the mobile app must be linked to your starbucks.com account.
    Date Updated: 04/23/2013
  19. What if someone gets my phone? How do I protect my information?
    To protect the balance on your Starbucks Card, set up a Starbucks Card Account via your device or at starbucks.com/card . This way if you lose your phone, you can report your lost Starbucks Card...
    Date Updated: 09/24/2012
  20. Is Mobile Order & Pay Available where I live?
    The Mobile Order & Pay feature is currently available exclusively in company-operated stores in the Pacific Northwest.
    Date Updated: 03/17/2015