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Results 1 - 20 of 43
  1. How do I add a Card to Passbook?
    You can add your Starbucks Card to Passbook right from your Starbucks for iPhone app if you are running iOS on your device.Your first time adding a Card to Passbook, Starbucks for iPhone will have a...
    Date Updated: 10/12/2012
  2. Can I reload my Starbucks Card on my phone?
    You can reload your Starbucks Card through the  Starbucks® app for iPhone® or Android™ by going to the "Pay" shade and then tap...
    Date Updated: 05/07/2015
  3. Having problems using your Starbucks mobile app?
    If your Starbucks mobile app is no longer working, you may be using an outdated version that is no longer supported. Please download the latest version of our Starbucks mobile app.  ...
    Date Updated: 04/17/2015
  4. Where is my credit card information stored?
    Your credit card information is never stored on your mobile device. Your credit card information can be stored in your Starbucks Card account if you choose to do so. Storing your credit card...
    Date Updated: 09/24/2012
  5. How do I delete a card on the Mobile App?
    On pay shade, swipe up to get a list of your cards. Then you'll be able to tap the red delete button and Remove a card.
    Date Updated: 05/28/2014
  6. Can I secure my Starbucks Card(s) on my mobile device with a passcode?
    Yes, for even more security, you could choose to secure your Starbucks Card Mobile application with a passcode by going to Dashboard > Account & Settings > Passcode Lock. If you set up a...
    Date Updated: 03/19/2014
  7. How do I change my Default/Primary card on the Mobile App?
    On pay shade, swipe up to get a list of your cards. Then you'll be able to select/change your primary card from this screen.
    Date Updated: 05/28/2014
  8. Mobile Order & Pay
    What is Mobile Order & Pay? How do I access Mobile Order & Pay? Do I need a My Starbucks Rewards® account to use the order feature with Mobile Order & Pay? Is the Mobile Order & Pay...
    Date Updated: 12/03/2014
  9. I can't find my Starbucks Cards in the Starbucks mobile app. What should I do?
    First, ensure that you are signed in the correct Starbucks account in which your Starbucks Cards are registered.  If you are having problems with your Username or Password, go...
    Date Updated: 05/08/2015
  10. Can I manage my Starbucks Card account on my phone?
    You can perform common functions on your device or go to starbucks.com/card for the full suite of account management features.
    Date Updated: 03/19/2013
  11. What should I do if I change my device and want to move my Starbucks app to my new one?
    First, install the Starbucks application onto your new device. Next, sign in with your Starbucks username and password to add your cards to your new device. If you do not have a Starbucks account...
    Date Updated: 03/19/2014
  12. How do I access Mobile Order & Pay?
    You can use this new feature if you're in the Pacific Northwest. Install the latest version of the Starbucks® app for iPhone® from the App Store. Make sure you've added a Starbucks Card to the app...
    Date Updated: 03/17/2015
  13. How do I protect my Starbucks account information if I lose my phone that had the Starbucks mobile app on it?
    If you lose your phone, you can report your Starbucks Card as lost or stolen by  signing in to your Starbucks account, selecting the Manage My Cards section, and clicking on the Report Lost or...
    Date Updated: 05/08/2015
  14. Once I have signed up for auto-reload, when can I expect the reloads to occur?
    Once you’ve signed up,  Auto-Reload will occur once your balance drops to or below the minimum amount you specified. Trouble reloading? We can help you here .  
    Date Updated: 05/07/2015
  15. What is Mobile Order & Pay?
    Mobile order and pay is a new feature of the Starbucks app for iPhone, enabling you to place and pay for an order at a nearby Starbucks café right from your phone. Your Barista will get your order...
    Date Updated: 03/17/2015
  16. Can I use my mobile app to redeem my free drink or food reward?
    Definitely! The Starbucks mobile app works like your plastic Starbucks Card.  Just tell the barista you’d like to redeem your free reward and they will scan the barcode on your mobile...
    Date Updated: 04/18/2013
  17. How do I add favorite stores to Passbook?
    The first time you add a card to Passbook, we will guide you through the steps to add a favorite store(s).  After your first time through, anytime you go to the Stores Experience and add a...
    Date Updated: 10/12/2012
  18. Is Mobile Order & Pay Available where I live?
    The Mobile Order & Pay feature is currently available exclusively in company-operated stores in the Pacific Northwest.
    Date Updated: 03/17/2015
  19. Do I need a My Starbucks Rewards® account to use the order feature with Mobile Order & Pay?
    To pay for your orders, you need to have a Starbucks Card with a balance added to the app. Any Card you add is automatically registered with the My Starbucks Rewards® loyalty program, so you will...
    Date Updated: 12/03/2014
  20. Is the Mobile Order & Pay feature available on my Starbucks® app for Android™?
    At this time, only the Starbucks® app for iPhone® has the Mobile Order & Pay feature. We're working on adding it to our Android™...
    Date Updated: 12/03/2014