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Results 1 - 20 of 46
  1. What if I lose my Starbucks Card?
    If your card is registered, your membership in My Starbucks Rewards TM and any remaining card balance will be protected as of the time you notify us of its loss. After logging in to your...
    Date Updated: 04/18/2013
  2. How do I add a Card to Passbook?
    You can add your Starbucks Card to Passbook right from your Starbucks for iPhone app if you are running iOS on your device.Your first time adding a Card to Passbook, Starbucks for iPhone will have a...
    Date Updated: 10/12/2012
  3. Where is my credit card information stored?
    Your credit card information is never stored on your mobile device. Your credit card information can be stored in your Starbucks Card account if you choose to do so. Storing your credit card...
    Date Updated: 09/24/2012
  4. Once I have signed up for auto-reload, when can I expect the reloads to occur?
    If you signed up for an amount-based auto-reload, your reload will occur the day after your balance dips to or below the minimum amount you specified. For example, if you chose $10 as your minimum...
    Date Updated: 02/17/2014
  5. What is Passbook?
    Passbook is an application developed by Apple, which is available for devices running iOS6.  For more information regarding Passbook, please view Apple’s website here .
    Date Updated: 10/12/2012
  6. Can I use my mobile app to redeem my free drink or food reward?
    Definitely! The Starbucks mobile app works like your plastic Starbucks Card.  Just tell the barista you’d like to redeem your free reward and they will scan the barcode on your mobile...
    Date Updated: 04/18/2013
  7. What should I do if I change my device and want to move my Starbucks app to my new one?
    First, install the Starbucks application onto your new device. Next, sign in with your Starbucks username and password to add your cards to your new device. If you do not have a Starbucks account...
    Date Updated: 03/19/2014
  8. What do I do if the scanner isn't working and I need to pay with my Starbuck Card App?
    First, make sure that the brightness setting on your device is at a high level. If the scanner still cannot read your barcode, simply read your Starbucks Card number to the barista. Your Starbucks...
    Date Updated: 09/24/2012
  9. How do I sync Starbucks for Android™ with my Starbucks Card account?
    To sync your Starbucks Card account with your Starbucks application, launch the menu and tap the more button. Tap Starbucks Card Account in the more menu and simply sign into your account. Once you...
    Date Updated: 10/12/2012
  10. Why can’t I open or use the Starbucks Card Mobile app anymore?
    As of August 28, 2012, we no longer support the Starbucks for Mobile app. If you are a registered user, you can check your My Starbucks Rewards and Starbucks Card balance at our website . If you want...
    Date Updated: 10/12/2012
  11. What is the Starbucks for iPhone Application?
    Starbucks for iPhone is an application that allows you to use Mobile Pay for Starbucks purchases, manage your Starbucks card balance, reload your card, track your stars in the My Starbucks Rewards...
    Date Updated: 03/19/2014
  12. What is Mobile Order & Pay?
    Mobile order and pay is a new feature of the Starbucks app for iPhone, enabling you to place and pay for an order at a nearby Starbucks café right from your phone. Your Barista will get your order...
    Date Updated: 12/03/2014
  13. How do I change my Default/Primary card on the Mobile App?
    On pay shade, swipe up to get a list of your cards. Then you'll be able to select/change your primary card from this screen.
    Date Updated: 05/28/2014
  14. Mobile Order & Pay
    What is Mobile Order & Pay? How do I access Mobile Order & Pay? Do I need a My Starbucks Rewards® account to use the order feature with Mobile Order & Pay? Is the Mobile Order & Pay...
    Date Updated: 12/03/2014
  15. How do I access Mobile Order & Pay?
    You can use this new feature if you're in Portland, OR. Install the latest version of the Starbucks® app for iPhone® from the App Store. Make sure you've added a Starbucks Card to the app, then tap...
    Date Updated: 12/03/2014
  16. What do I do if I have trouble downloading the application?
    Make sure you are using an iPod Touch or iPhone with operating systems 6.0 or higher. If you are still having trouble, please click here .
    Date Updated: 03/19/2014
  17. What if I have multiple devices?
    For those of you that have more than one device, lucky you! You can now be signed into your Starbucks account and use all of the application features on all your devices at the same time.
    Date Updated: 03/19/2014
  18. Can I reload my Starbucks Card on my phone?
    Reload your Starbucks Card directly from your device by going to the "Pay" shade and then tap "Reload".
    Date Updated: 03/19/2014
  19. Can I secure my Starbucks Card(s) on my mobile device with a passcode?
    Yes, for even more security, you could choose to secure your Starbucks Card Mobile application with a passcode by going to Dashboard > Account & Settings > Passcode Lock. If you set up a...
    Date Updated: 03/19/2014
  20. How do I get my new balance after I pay with my phone?
    You can refresh your balance any time by going to the "Pay" shade, tap "Manage", and then tap "Refresh Balance".
    Date Updated: 03/19/2014