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Results 1 - 20 of 250
  1. Why didn't I get my Bonus Star?
    If you have not received a Bonus Star from an offer please check the following: Did you receive an e-mail with an offer directly from Starbucks? Many  My Starbucks Rewards® offers are...
    Date Updated: 06/07/2015
  2. How do the free refills on brewed or iced coffee or tea work?
    My Starbucks Rewards™ members at Green and Gold levels are eligible for free refills on brewed or iced coffee or tea beverages of the same size (some restrictions apply), regardless of the original...
    Date Updated: 06/07/2015
  3. Why can't I sign in to my Starbucks.com account?
    You may have a different Username, email address, or even multiple accounts.  We require JavaScript to be enabled. Here is where you can reset your  Username or Password . The password...
    Date Updated: 06/07/2015
  4. If I purchase multiple food or drink items in one transaction, do I earn multiple stars?
    Sorry, but the answer is no.  Stars are earned based on each transaction, rather than the number of items purchased in the transaction.
    Date Updated: 06/07/2015
  5. What are the sizes of Starbucks drinks?
    The drink sizes we offer are Short, Tall, Grande, Venti and Trenta...
    Date Updated: 06/07/2015
  6. How will I know that I have my free birthday reward or free drink or food reward loaded on my Card?
    We’ll send you an email letting you know when your reward is loaded and ready to redeem.  Make sure you confirm your email address now to be sure you don’t miss a drink.  You can...
    Date Updated: 06/07/2015
  7. What is a Bonus Star?
    Periodically, the  My Starbucks Rewards™ program may offer a Bonus Star  as an incentive to select members to earn Stars faster. With some offers, when you purchase one of our featured...
    Date Updated: 06/07/2015
  8. Will my barista tell me if I have a free reward waiting on my Starbucks Card?
    No, your barista will not notify you if you have a free food or drink reward waiting - so be sure to watch for email notification, check your rewards status online at www.starbucks.com/account , or...
    Date Updated: 06/07/2015
  9. Why didn't I get that promotional offer?
    We want to provide you with promotions and offers that are personalized for your Starbucks experience. So the specifics of our offers, promotions and coupons vary by customer. While you may not...
    Date Updated: 06/07/2015
  10. Why can’t I earn Bonus Stars at all Starbucks® locations?
    While you can earn  Stars  at nearly all Starbucks® locations, there are certain benefits that we can only offer at participating stores. This means most of our  Bonus Star...
    Date Updated: 06/07/2015
  11. Is Mobile Order & Pay Available where I live?
    The Mobile Order & Pay feature is currently available exclusively in company-operated stores in the Pacific Northwest.
    Date Updated: 06/07/2015
  12. Can I earn more than 1 free reward before I redeem? Is there a limit to how many free rewards I can have at any given time?
    You continue to earn free rewards for every 12 Stars – and the rewards stay on your account until you use them or they expire.  There is no limit to the number of rewards you can have in...
    Date Updated: 06/07/2015
  13. Need help enabling JavaScript?
    If you're unsure of how to enable JavaScript in the browser you're using, you can generally find JavaScript settings in the Tools, Security, or Advanced Settings area of your browser. You can also...
    Date Updated: 06/07/2015
  14. What is a Star Code and how do they work?
    Star Codes are a way for Starbucks to deliver multiple Stars to a customer with just one code. Star Codes are usually earned by successfully completing a  Bonus Star offer such as...
    Date Updated: 06/07/2015
  15. Mobile Order & Pay
    What is Mobile Order & Pay? How do I access Mobile Order & Pay? Do I need a My Starbucks Rewards® account to use the order feature with Mobile Order & Pay? Is the Mobile Order & Pay...
    Date Updated: 06/07/2015
  16. Why are you charging for syrup and soy?
    We are constantly looking for ways to improve the My Starbucks Rewards™ program for our customers, and sometimes that change involves trade-offs. We have made it easier for our members to earn free...
    Date Updated: 06/07/2015
  17. How can I update my Starbucks.com Username or email address?
    Once signed in to your account , click "My Profile." Select "Personal Info" to update your Username or Password. Select "Contact Info" to update your email address. Click  here if you're having...
    Date Updated: 06/07/2015
  18. How do I add a Card to Passbook?
    You can add your Starbucks Card to Passbook right from your Starbucks for iPhone app if you are running iOS on your device.Your first time adding a Card to Passbook, Starbucks for iPhone will have a...
    Date Updated: 06/07/2015
  19. Having problems using your Starbucks mobile app?
    If your Starbucks mobile app is no longer working, you may be using an outdated version that is no longer supported. Please download the latest version of our Starbucks mobile app.  ...
    Date Updated: 06/07/2015
  20. How do I access Mobile Order & Pay?
    You can use this new feature if you're in the Pacific Northwest. Install the latest version of the Starbucks® app for iPhone® from the App Store. Make sure you've added a Starbucks Card to the app...
    Date Updated: 06/07/2015