Customer Service

Other Suggested Searches
Did you mean:
No results found.

  • Make sure all words are spelled correctly
  • Use different words that mean the same thing
Results 1 - 19 of 19
  1. How do I add a Card to Passbook?
    You can add your Starbucks Card to Passbook right from your Starbucks for iPhone app if you are running iOS on your device.Your first time adding a Card to Passbook, Starbucks for iPhone will have a...
    Date Updated: 10/12/2012
  2. How do I change my Default/Primary card on the Mobile App?
    On pay shade, swipe up to get a list of your cards. Then you'll be able to select/change your primary card from this screen.
    Date Updated: 05/28/2014
  3. How do I delete a card on the Mobile App?
    On pay shade, swipe up to get a list of your cards. Then you'll be able to tap the red delete button and Remove a card.
    Date Updated: 05/28/2014
  4. What is Passbook?
    Passbook is an application developed by Apple, which is available for devices running iOS6.  For more information regarding Passbook, please view Apple’s website here .
    Date Updated: 10/12/2012
  5. What is the Starbucks for iPhone Application?
    Starbucks for iPhone is an application that allows you to use Mobile Pay for Starbucks purchases, manage your Starbucks card balance, reload your card, track your stars in the My Starbucks Rewards...
    Date Updated: 03/19/2014
  6. Why can’t I open or use the Starbucks Card Mobile app anymore?
    As of August 28, 2012, we no longer support the Starbucks for Mobile app. If you are a registered user, you can check your My Starbucks Rewards and Starbucks Card balance at our website . If you want...
    Date Updated: 10/12/2012
  7. What is in Starbucks for iPhone?
    Card: Pay with your iPhone/iPod Touch at 6,800 U.S. company-operated Starbucks and 2,000 Target and Safeway locations. Check your Starbucks Card balance, reload your card, view your transaction...
    Date Updated: 03/19/2014
  8. How do I sync Starbucks for Android™ with my Starbucks Card account?
    To sync your Starbucks Card account with your Starbucks application, launch the menu and tap the more button. Tap Starbucks Card Account in the more menu and simply sign into your account. Once you...
    Date Updated: 10/12/2012
  9. What should I do if I change my device and want to move my Starbucks app to my new one?
    First, install the Starbucks application onto your new device. Next, sign in with your Starbucks username and password to add your cards to your new device. If you do not have a Starbucks account...
    Date Updated: 03/19/2014
  10. I can't find my Starbucks Cards on the new app. What should I do?
    Starting on mobile app home page, swipe up from the bottom of the screen, twice. Your first swipe will bring up your primary/default Starbucks Card, and the second swipe will bring up all of the...
    Date Updated: 03/25/2014
  11. How do I add favorite stores to Passbook?
    The first time you add a card to Passbook, we will guide you through the steps to add a favorite store(s).  After your first time through, anytime you go to the Stores Experience and add a...
    Date Updated: 10/12/2012
  12. Why is my Passbook balance not updating immediately?
    Your balance will be automatically refreshed every 4 hours.  If you would like to manually refresh it, while viewing the Card in Passbook, use the pull to refresh gesture and it will refresh...
    Date Updated: 10/12/2012
  13. What do I do if I have trouble downloading the application?
    Make sure you are using an iPod Touch or iPhone with operating systems 6.0 or higher. If you are still having trouble, please click here .
    Date Updated: 03/19/2014
  14. What if I have multiple devices?
    For those of you that have more than one device, lucky you! You can now be signed into your Starbucks account and use all of the application features on all your devices at the same time.
    Date Updated: 03/19/2014
  15. How do I remove a card from Passbook?
    Removing a Card from Passbook is simple, launch your Passbook app and find the Card you want to remove, tap the “I” icon in the lower right of the screen to flip your pass for additional options...
    Date Updated: 10/12/2012
  16. What if I have an idea for this mobile phone application?
    Please go to .
    Date Updated: 10/08/2012
  17. What if my Starbucks Card and Passbook pass image don’t match?
    Not all Card art is available for Passbook at this time. If we are unable to display your specific card image, the app will display a standard Starbucks Card image.
    Date Updated: 10/12/2012
  18. How and where can I get the Starbucks for iPhone Application?
    You can download the app from the iTunes App Store .
    Date Updated: 10/12/2012
  19. Why has Starbucks removed availability of the BlackBerry applications?
    As of August 28, 2012, we no longer support this BlackBerry app. If you are a registered user, you can check your My Starbucks Rewards and Starbucks Card balance at our website.
    Date Updated: 09/24/2012