Customer Service

Other Suggested Searches
Did you mean:
No results found.

  • Make sure all words are spelled correctly
  • Use different words that mean the same thing
Results 1 - 20 of 21
  1. Why can't I sign in to my account?
    You may have a different Username, email address, or even multiple accounts.  We require JavaScript to be enabled. Here is where you can reset your  Username or Password . The password...
    Date Updated: 04/30/2015
  2. How does my organization receive a donation from Starbucks?
    At this time, Starbucks is not seeking opportunities for national or local partnerships or sponsorships. In addition, we are not accepting product or in-kind requests. We continue to remain focused...
    Date Updated: 02/16/2015
  3. I need to reset my Password, but the link I received is expired.
    Sorry about that! The link to reset your Password will expire 30 minutes from the time of your request. If you'd like the link resent, click here .
    Date Updated: 04/30/2015
  4. Need help enabling JavaScript?
    If you're unsure of how to enable JavaScript in the browser you're using, you can generally find JavaScript settings in the Tools, Security, or Advanced Settings area of your browser. You can also...
    Date Updated: 04/14/2015
  5. How do I register my Starbucks Card online?
    It's easy and only takes a few minutes at . A minimum balance of $5.00 is required to register a physical card and you'll need your card's 16-digit number and the CSC (Card...
    Date Updated: 04/18/2013
  6. How can I update my Username or email address?
    Once signed in to your account , click "My Profile." Select "Personal Info" to update your Username or Password. Select "Contact Info" to update your email address. Click  here if you're having...
    Date Updated: 04/30/2015
  7. How can I update my profile information?
    Sign in with your Username and Password to access My Profile. Here you can access your account information, change your email address, update your credit card, or view your order history.
    Date Updated: 10/12/2012
  8. How can I find a Starbucks location near me?
    Check out our Store Finder for locations around the world.
    Date Updated: 09/05/2012
  9. Having trouble redeeming your Star Code?
    To  enter your Star Code , please make sure you are entering the 9-digit code on the special My Starbucks Rewards sticker that came attached to either the front of your package or on an insert...
    Date Updated: 05/08/2015
  10. How do I opt in to receive special offers and promotional emails from Starbucks?
    To make sure you're opted in to receive offers from us or change your contact preferences, click here .  After signing in you will be taken to your contact preferences page. If that doesn't...
    Date Updated: 05/08/2015
  11. How can I update my email address if I don't have access to the old email address to receive the verification code? New
    Please call 1-800-STARBUC (782-7282) so that a customer service representative can assist you.
    Date Updated: 05/18/2015
  12. How can I sign out of My Starbucks account?
    Click the 'My Account' drop down menu at the top of the page. After the drop down expands, "Sign Out" should be at the bottom right of the menu. Or, try clicking here . To log out of the ...
    Date Updated: 04/30/2015
  13. Who can leave a comment on a blog?
    You can leave a comment on a Starbucks blog by logging in with a Starbucks account, or your Facebook, Twitter, Google, Yahoo or Disqus account. To leave a suggestion on My Starbucks Idea , log in...
    Date Updated: 10/12/2012
  14. Free Wi-Fi in Starbucks Stores
    Starbucks company-operated stores offer unlimited Internet access to customers with Wi-Fi-enabled laptops, tablets and mobile phones. Wi-Fi is free and does not require an account or...
    Date Updated: 04/13/2015
  15. Where can I find information on Investor Relations?
    You can find answers to Frequently Asked Questions about Starbucks Investor Relations right here . For more information, you can also visit our Investor Relations website .
    Date Updated: 09/05/2012
  16. How can I remove myself from your email list?
    To remove yourself from our email list, you can visit My Profile and click  Contact Info then uncheck the appropriate boxes. Or, you can click on the Unsubscribe link on the bottom of any...
    Date Updated: 09/05/2012
  17. Are there any rules for writing Starbucks blog comments?
    Our blogs are open forums for ideas and discussion. That said, we will not allow profanity or other inappropriate conduct. Posts that are inappropriate will be removed from the site and users that...
    Date Updated: 09/05/2012
  18. Starbucks Card Option on is temporarily unable to accept the Starbucks Card as payment for orders placed through the website. We apologize for any inconvenience this may cause. Rest assured, you will...
    Date Updated: 10/08/2014
  19. What is My Starbucks Idea?
    We know you’ve got ideas for us – big ideas, little ideas, maybe even totally revolutionary ideas – and we want to hear them all. That’s why we created My Starbucks Idea . So you can share the ideas...
    Date Updated: 10/12/2012
  20. How does Starbucks manage personal information?
    Please read our  Privacy Policy for details.
    Date Updated: 04/23/2013