Customer Service

Other Suggested Searches
Did you mean:
No results found.

Suggestions:
  • Make sure all words are spelled correctly
  • Use different words that mean the same thing
Results 1 - 16 of 16
  1. Why does the Sumatra Coconut Milk contain sugar?
    When looking for the right coconut milk, our priority was to identify a single origin coconut milk that is creamy, delicious and pairs perfectly with our espresso, and Frappuccino® beverages. Our...
    Date Updated: 02/12/2015
  2. Why doesn’t Starbucks offer almond milk?
    Starbucks is aware that many of our customers prefer their favorite beverages to be prepared with non-dairy milk options, including almond milk.  Through careful research and development...
    Date Updated: 02/12/2015
  3. Is there an additional charge for Sumatra Coconut Milk instead of regular milk?
    Yes, there is a $.60 charge for Sumatra Coconut Milk, similar to soy milk.
    Date Updated: 02/12/2015
  4. Is Sumatra Coconut Milk non-GMO Project verified?
    Yes, Sumatra Coconut Milk is non-GMO Project verified.  For more information, please see www.nongmoproject.org .   
    Date Updated: 02/12/2015
  5. How do I reduce sugar in my beverage?
    You can use a sugar substitute like Splenda®. If your beverage contains syrup, opt for one of our sugar-free syrups. Or if you’re having one of our standard syrups, you can always ask for a little...
    Date Updated: 05/01/2013
  6. Does Sumatra Coconut Milk contain sugar?
    Yes. A tall (12oz.) caffe latte made with Sumatra Coconut Milk contains 10 grams of sugar. This compares to a tall caffe latte made with 2% milk which contains 13 grams of sugar.
    Date Updated: 02/12/2015
  7. How can I make my drink lower in fat?
    You can request your beverage be made with nonfat milk and ask the barista to hold the whipped cream.
    Date Updated: 09/05/2012
  8. Where is Sumatra Single Origin Coconut Milk available?
    Beginning February 17, 2015, Sumatra Coconut Milk will be available in all U.S. company-operated and Licensed Stores. Additional markets continue to be identified. We are always listening to customer...
    Date Updated: 04/14/2015
  9. Why has the calorie count changed on many of your beverages?
    We're constantly reevaluating our beverage nutritional information in order to provide you with the most accurate information.
    Date Updated: 09/05/2012
  10. Can I drink Sumatra Coconut Milk if I am allergic to soy or dairy milk?
    The Sumatra Coconut Milk is prepared in a specific non-dairy pitcher separate from the soy milk, or dairy milk pitchers. That being said, Starbucks is unable to guarantee an allergen-free environment...
    Date Updated: 02/12/2015
  11. Where can I find nutritional information on Starbucks retail products?
    You can find out what goes into our beverages and fresh food items in our Nutrition section .  If you don’t find what you’re looking for there, click on our Contact Us page or give us...
    Date Updated: 05/01/2013
  12. What are the nutrition facts of La Boulange™ pastries? Are they high in fat and calories?
    We combine modest portion sizes with simple, fresh, high-quality ingredients to bring you a variety of options-from more indulgent treats to lighter bites with as few as 170 calories. La Boulange...
    Date Updated: 05/01/2013
  13. Why do some stores carry different menu items than my store?
    That's a good question.  There are a few reasons why.  Sometimes we try out new products and they are only available in a certain region.  Some regions offer different...
    Date Updated: 09/05/2012
  14. Is Sumatra Coconut Milk vegan?
    Yes, the Sumatra Coconut Milk is certified vegan by the American Vegetarian Association (AVA).
    Date Updated: 02/12/2015
  15. Why isn’t my drink listed on the menu?
    We make available all currently offered drinks. There may be some drinks that are no longer regularly available, but you should ask your barista.
    Date Updated: 09/05/2012
  16. Why have Sweet Sam’s Black and White Mini cookies been recalled? New
    Offering high quality products to our customers is a top priority for Starbucks. As soon as we were made aware of a labeling issue that resulted in an undisclosed allergen (milk) in our packaged...
    Date Updated: 04/24/2015