Customer Service

Other Suggested Searches
Did you mean:
No results found.

  • Make sure all words are spelled correctly
  • Use different words that mean the same thing
Results 1 - 12 of 12
  1. Why doesn’t Starbucks offer almond milk?
    Starbucks is aware that many of our customers prefer their favorite beverages to be prepared with non-dairy milk options, including almond milk.  Through careful research and development...
    Date Updated: 02/12/2015
  2. Why does the Sumatra Coconut Milk contain sugar?
    When looking for the right coconut milk, our priority was to identify a single origin coconut milk that is creamy, delicious and pairs perfectly with our espresso, and Frappuccino® beverages. Our...
    Date Updated: 02/12/2015
  3. Where can I find allergen information?
    Allergen information is not available online for our beverage selections at this time.  If you have an allergen concern, please feel free to ask our baristas to check the ingredient...
    Date Updated: 09/05/2012
  4. Is there an additional charge for Sumatra Coconut Milk instead of regular milk?
    Yes, there is a $.60 charge for Sumatra Coconut Milk, similar to soy milk.
    Date Updated: 02/12/2015
  5. Is Sumatra Coconut Milk non-GMO Project verified?
    Yes, Sumatra Coconut Milk is non-GMO Project verified.  For more information, please see .   
    Date Updated: 02/12/2015
  6. Can I drink Sumatra Coconut Milk if I am allergic to soy or dairy milk?
    The Sumatra Coconut Milk is prepared in a specific non-dairy pitcher separate from the soy milk, or dairy milk pitchers. That being said, Starbucks is unable to guarantee an allergen-free environment...
    Date Updated: 02/12/2015
  7. Why do some stores carry different menu items than my store?
    That's a good question.  There are a few reasons why.  Sometimes we try out new products and they are only available in a certain region.  Some regions offer different...
    Date Updated: 09/05/2012
  8. Where is Sumatra Single Origin Coconut Milk available?
    Beginning February 17, 2015, Sumatra Coconut Milk will be available in all U.S. company-operated and Licensed Stores. Additional markets continue to be identified. We are always listening to customer...
    Date Updated: 04/14/2015
  9. Does Sumatra Coconut Milk contain sugar?
    Yes. A tall (12oz.) caffe latte made with Sumatra Coconut Milk contains 10 grams of sugar. This compares to a tall caffe latte made with 2% milk which contains 13 grams of sugar.
    Date Updated: 02/12/2015
  10. Is Sumatra Coconut Milk vegan?
    Yes, the Sumatra Coconut Milk is certified vegan by the American Vegetarian Association (AVA).
    Date Updated: 02/12/2015
  11. Are your beverages kosher?
    No – although most of our beverage components are certified kosher.   Sorry, we are not able to prepare kosher beverages in our stores.
    Date Updated: 09/05/2012
  12. Why isn’t my drink listed on the menu?
    We make available all currently offered drinks. There may be some drinks that are no longer regularly available, but you should ask your barista.
    Date Updated: 09/05/2012