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Results 1 - 20 of 98
  1. Why didn't I get my Bonus Star?
    If you have not received a Bonus Star from an offer please check the following: Did you receive an e-mail with an offer directly from Starbucks? Many  My Starbucks Rewards® offers are...
    Date Updated: 04/29/2015
  2. How do the free refills on brewed or iced coffee or tea work?
    My Starbucks Rewards™ members at Green and Gold levels are eligible for free refills on brewed or iced coffee or tea beverages of the same size (some restrictions apply), regardless of the original...
    Date Updated: 04/22/2015
  3. If I purchase multiple food or drink items in one transaction, do I earn multiple stars?
    Sorry, but the answer is no.  Stars are earned based on each transaction, rather than the number of items purchased in the transaction.
    Date Updated: 05/07/2015
  4. What are the sizes of Starbucks drinks?
    The drink sizes we offer are Short, Tall, Grande, Venti and Trenta...
    Date Updated: 03/25/2015
  5. Will my barista tell me if I have a free reward waiting on my Starbucks Card?
    No, your barista will not notify you if you have a free food or drink reward waiting - so be sure to watch for email notification, check your rewards status online at www.starbucks.com/account , or...
    Date Updated: 04/23/2015
  6. What is a Star and how do I earn one?
    A Star is a way to keep track of rewards and benefits earned by customers who participate in the My Starbucks Rewards™ program. Stars can be awarded in the following ways: In Store...
    Date Updated: 05/08/2015
  7. How long does it take for customers to receive their Gold level Welcome Kit after earning Gold level status?
    On average, it takes 4-6 weeks once reaching Gold level to receive your personalized Gold Card and Welcome Kit, but Gold level benefits begin the moment you reach the Gold level. We must have a valid...
    Date Updated: 04/18/2013
  8. What is a Bonus Star?
    Periodically, the  My Starbucks Rewards™ program may offer a Bonus Star  as an incentive to select members to earn Stars faster. With some offers, when you purchase one of our featured...
    Date Updated: 05/07/2015
  9. How will I know that I have my free birthday reward or free drink or food reward loaded on my Card?
    We’ll send you an email letting you know when your reward is loaded and ready to redeem.  Make sure you confirm your email address now to be sure you don’t miss a drink.  You can...
    Date Updated: 02/18/2015
  10. What is the My Starbucks Rewards® Refer-a-Friend program?
    With the My Starbucks Rewards® Refer-a-Friend Program, you can earn 6 Bonus Stars for every friend referral that registers for My Starbucks Rewards, opts-in to receive email, and registers a...
    Date Updated: 05/25/2015
  11. How do I join My Starbucks Rewards® and how does it work?
    You can join the program by 1) registering any Starbucks®, Teavana®, Evolution Fresh™ or La Boulange® Card at https://www.starbucks.com/register with the 16-digit number on the back and the CSC (Card...
    Date Updated: 05/07/2015
  12. How do I redeem a Star Code?
    To redeem a Star Code , visit  https://www.starbucks.com/card/rewards and enter in the Star Code in the appropriate field. Note that there is a limit of two (2) Star Code entries per day.
    Date Updated: 05/08/2015
  13. Can I earn more than 1 free reward before I redeem? Is there a limit to how many free rewards I can have at any given time?
    You continue to earn free rewards for every 12 Stars – and the rewards stay on your account until you use them or they expire.  There is no limit to the number of rewards you can have in...
    Date Updated: 09/04/2012
  14. What is a Star Code and how do they work?
    Star Codes are a way for Starbucks to deliver multiple Stars to a customer with just one code. Star Codes are usually earned by successfully completing a  Bonus Star offer such as...
    Date Updated: 05/08/2015
  15. Do I get to choose when I use my free drink or food reward? I like to choose something special and I don’t want my free reward to automatically deduct when I’m not expecting it to.
    Yes. You are in control of your rewards! Even though your free reward is loaded onto your Card, you have to tell your barista when you want to use it. It does not deduct automatically on your next...
    Date Updated: 04/18/2013
  16. When will I receive my 6 Bonus Stars after referring a friend through the My Starbucks Rewards® Refer-a-Friend program?
    The email with your Star Code can take up to 24 hours to be delivered after your friend completes the registration process. Be sure to check the email that you used to refer your friend...
    Date Updated: 05/18/2015
  17. Why are you charging for syrup and soy?
    We are constantly looking for ways to improve the My Starbucks Rewards™ program for our customers, and sometimes that change involves trade-offs. We have made it easier for our members to earn free...
    Date Updated: 10/14/2013
  18. Why didn't I get that promotional offer?
    We want to provide you with promotions and offers that are personalized for your Starbucks experience. So the specifics of our offers, promotions and coupons vary by customer. While you may not...
    Date Updated: 04/22/2015
  19. When will I receive my complimentary birthday drink or food reward?
    Once you register your Starbucks Card and provide your birthday and email address, we will send you an email a few days prior to your birthday. This email will let you know that a free reward has...
    Date Updated: 02/18/2015
  20. When will I get my free drink after I sign up for My Starbucks Rewards® through the Refer-a-Friend program?
    Your free drink will be delivered seven days after you register for My Starbucks Rewards®.  To receive your free drink, make sure you are opted in to receive emails from Starbucks. In order...
    Date Updated: 05/18/2015