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Results 1 - 20 of 23
  1. Will my barista tell me if I have a free reward waiting on my Starbucks Card?
    No, your barista will not notify you if you have a free food or drink reward waiting - so be sure to watch for email notification, check your rewards status online (  www.starbucks.com/account...
    Date Updated: 10/14/2013
  2. How will I know that I have my free birthday reward or free drink or food reward loaded on my Card?
    We’ll send you an email letting you know when your reward is loaded and ready to redeem.  Make sure you confirm your email address now to be sure you don’t miss a drink.  You can...
    Date Updated: 04/23/2013
  3. What is a Bonus Star?
    Periodically, the My Starbucks Rewards™ program may offer a bonus Star as an incentive to select members. During the promotional period, when you purchase one of our featured products at...
    Date Updated: 03/27/2014
  4. Can I earn more than 1 free reward before I redeem? Is there a limit to how many free rewards I can have at any given time?
    You continue to earn free rewards for every 12 Stars – and the rewards stay on your account until you use them or they expire.  There is no limit to the number of rewards you can have in...
    Date Updated: 09/04/2012
  5. Do I get to choose when I use my free drink or food reward? I like to choose something special and I don’t want my free reward to automatically deduct when I’m not expecting it to.
    Yes. You are in control of your rewards! Even though your free reward is loaded onto your Card, you have to tell your barista when you want to use it. It does not deduct automatically on your next...
    Date Updated: 04/18/2013
  6. I didn’t use my reward and it expired, why do you have expiration dates on rewards?
    Rewards have an expiration date because we want to encourage members to use them. As our most loyal customers we want you to enjoy your birthday reward and earned rewards because you deserve that...
    Date Updated: 10/28/2013
  7. Why didn't I get that promotional offer?
    We want to provide you with promotions and offers that are personalized for your Starbucks experience. So the specifics of our offers, promotions and coupons vary by customer. While you may not...
    Date Updated: 11/29/2013
  8. What are badges?
    Badges are a symbolic form of acknowledgement for specific activity that has taken place on your account (i.e. changing levels in the program, reloading your card, earning a free drink or food...
    Date Updated: 06/24/2013
  9. How Can I Log Out of My Account?
    Date Updated: 08/09/2013
  10. Do free drink or food rewards expire?
    For birthday rewards and earned rewards (free food or drink), you will have 30 days after issue to redeem. You can check the status of your free rewards on the Starbucks mobile app or at  ...
    Date Updated: 04/25/2013
  11. How do I redeem my free birthday drink and other rewards?
    When you have a reward on your account, we'll send you an email. To redeem your reward at a participating Starbucks® or Teavana® store, you'll need a Starbucks Card associated with your account -...
    Date Updated: 10/14/2013
  12. Why didn't I get my bonus star?
    Sorry for the delay! Sometimes it takes us about 24 hours from the time of your purchase to get that bonus star added to your account.
    Date Updated: 12/20/2013
  13. How are badges earned?
    Earning a badge is easy. Click the "See All" link in the Rewards History section and take a look at all of the badges that are available for you to unlock. Simply do what the badge calls for and you...
    Date Updated: 06/24/2013
  14. Can I use my mobile app to redeem my free drink or food reward?
    Definitely! The Starbucks mobile app works like your plastic Starbucks Card.  Just tell the barista you’d like to redeem your free reward and they will scan the barcode on your mobile...
    Date Updated: 04/18/2013
  15. What is the “Reward History”?
    The Rewards History section is designed to recognize recent account activity. This recognition is presented in the form of Stars or badges earned.
    Date Updated: 06/24/2013
  16. Can I show off the badges that I've earned?
    Yes. You can promote your earned badges through social sharing. Click on a badge in the Reward History carousel and tell your friends all about it through Facebook or Twitter.
    Date Updated: 06/24/2013
  17. Will I get lots of email from Starbucks if I provide my email address?
    You must provide your email address to receive your free reward notifications and other program-related transactional emails. You may choose to opt in or opt out of promotional emails - by opting in...
    Date Updated: 04/23/2013
  18. Do I need to have my registered Starbucks Card with me to redeem my free drink or food reward?
    Yes.  You must use a registered Starbucks Card or your Starbucks mobile app to redeem your reward.  It does not have to be your Gold card – but it must be a Starbucks Card...
    Date Updated: 09/04/2012
  19. Will My Starbucks Rewards™ be recognized at all Starbucks® stores?
    Customers will receive a Star for each transaction made at participating U.S. Starbucks ®, La Boulange ® , Teavana® or Evolution Fresh™ stores that accept the Starbucks Card. My Starbucks Rewards™...
    Date Updated: 11/01/2013
  20. Can I redeem my free reward at any store?
    Not all Starbucks® locations redeem free rewards. Company-operated stores will honor the rewards, but some kiosk locations (often those inside another facility like Barnes and Noble cafés, or grocery...
    Date Updated: 10/14/2013