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Results 1 - 17 of 17
  1. Why didn't I get my Bonus Star?
    If you have not received a Bonus Star from an offer please check the following: Did you receive an e-mail with an offer directly from Starbucks? Many  My Starbucks Rewards® offers are...
    Date Updated: 04/29/2015
  2. What are the sizes of Starbucks drinks?
    The drink sizes we offer are Short, Tall, Grande, Venti and Trenta...
    Date Updated: 03/25/2015
  3. How long does it take for customers to receive their Gold level Welcome Kit after earning Gold level status?
    On average, it takes 4-6 weeks once reaching Gold level to receive your personalized Gold Card and Welcome Kit, but Gold level benefits begin the moment you reach the Gold level. We must have a valid...
    Date Updated: 04/18/2013
  4. What is a Bonus Star?
    Periodically, the  My Starbucks Rewards™ program may offer a Bonus Star  as an incentive to select members to earn Stars faster. With some offers, when you purchase one of our featured...
    Date Updated: 05/07/2015
  5. How do I redeem a Star Code?
    To redeem a Star Code , visit  https://www.starbucks.com/card/rewards and enter in the Star Code in the appropriate field. Note that there is a limit of two (2) Star Code entries per day.
    Date Updated: 05/08/2015
  6. Why didn't I get that promotional offer?
    We want to provide you with promotions and offers that are personalized for your Starbucks experience. So the specifics of our offers, promotions and coupons vary by customer. While you may not...
    Date Updated: 04/22/2015
  7. I didn’t use my reward and it expired, why do you have expiration dates on rewards?
    Rewards have an expiration date because we want to encourage members to use them. As our most loyal customers we want you to enjoy your birthday reward and earned rewards because you deserve that...
    Date Updated: 04/13/2015
  8. How do I maintain Gold level status?
    Once you qualify for Gold level, you will be at that level for a full year from the date you qualified. Simply earn 30 additional Stars before your anniversary date (the date you earned Gold) and you...
    Date Updated: 04/23/2013
  9. Can I get any drink or food item I want when I redeem my free reward? What’s included?
    With a few exceptions, yes! Present your registered Starbucks Card and your free reward can be redeemed at participating Starbucks® stores for any handcrafted beverage - in any of our standard drink...
    Date Updated: 03/25/2015
  10. What are badges?
    Badges are a symbolic form of acknowledgement for specific activity that has taken place on your account (i.e. changing levels in the program, reloading your card, earning a free drink or food...
    Date Updated: 06/24/2013
  11. Do I have to use the Gold level card you send me to receive the benefits?
    No. You can use any Starbucks Card registered to your account or the Starbucks mobile app to earn Stars for your purchases and store-level benefits.
    Date Updated: 04/18/2013
  12. How are badges earned?
    Earning a badge is easy. Click the "See All" link in the Rewards History section and take a look at all of the badges that are available for you to unlock. Simply do what the badge calls for and you...
    Date Updated: 06/24/2013
  13. Can I qualify for multiple years in a single year? For example, if I earn 60 Stars in the next year, will I be in the Gold level for the next two years?
    No. Every year on your anniversary date (the date you qualified for the Gold level), our system will look back and confirm whether or not you have earned the minimum 30 Stars during that timeframe...
    Date Updated: 04/18/2013
  14. I’m already a My Starbucks Rewards™ Gold member. Do I need to qualify for Gold again in this new grocery program?
    No, this actually isn't a new program , just an additional way to earn Stars. If you have accumulated 30 or more Stars you are Gold , and as a Gold level member you will continue to earn a free drink...
    Date Updated: 10/14/2013
  15. Can I show off the badges that I've earned?
    Yes. You can promote your earned badges through social sharing. Click on a badge in the Reward History carousel and tell your friends all about it through Facebook or Twitter.
    Date Updated: 06/24/2013
  16. How can I sign out of My Starbucks account?
    Click the 'My Account' drop down menu at the top of the page. After the drop down expands, "Sign Out" should be at the bottom right of the menu. Or, try clicking here . To log out of the ...
    Date Updated: 04/30/2015
  17. What is the “Reward History”?
    The Rewards History section is designed to recognize recent account activity. This recognition is presented in the form of Stars or badges earned.
    Date Updated: 06/24/2013