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Results 1 - 20 of 250
  1. Why didn't I get my Bonus Star?
    If you have not received a Bonus Star from an offer please check the following: Did you receive an e-mail with an offer directly from Starbucks? Many  My Starbucks Rewards® offers are...
    Date Updated: 06/07/2015
  2. How do the free refills on brewed or iced coffee or tea work?
    My Starbucks Rewards™ members at Green and Gold levels are eligible for free refills on brewed or iced coffee or tea beverages of the same size (some restrictions apply), regardless of the original...
    Date Updated: 06/07/2015
  3. Why can't I sign in to my Starbucks.com account?
    You may have a different Username, email address, or even multiple accounts.  We require JavaScript to be enabled. Here is where you can reset your  Username or Password . The password...
    Date Updated: 06/07/2015
  4. What are the sizes of Starbucks drinks?
    The drink sizes we offer are Short, Tall, Grande, Venti and Trenta...
    Date Updated: 06/07/2015
  5. If I purchase multiple food or drink items in one transaction, do I earn multiple stars?
    Sorry, but the answer is no.  Stars are earned based on each transaction, rather than the number of items purchased in the transaction.
    Date Updated: 06/07/2015
  6. How will I know that I have my free birthday reward or free drink or food reward loaded on my Card?
    We’ll send you an email letting you know when your reward is loaded and ready to redeem.  Make sure you confirm your email address now to be sure you don’t miss a drink.  You can...
    Date Updated: 06/07/2015
  7. Will my barista tell me if I have a free reward waiting on my Starbucks Card?
    No, your barista will not notify you if you have a free food or drink reward waiting - so be sure to watch for email notification, check your rewards status online at www.starbucks.com/account , or...
    Date Updated: 06/07/2015
  8. What is a Bonus Star?
    Periodically, the  My Starbucks Rewards™ program may offer a Bonus Star  as an incentive to select members to earn Stars faster. With some offers, when you purchase one of our featured...
    Date Updated: 06/07/2015
  9. What is a Star Code and how do they work?
    Star Codes are a way for Starbucks to deliver multiple Stars to a customer with just one code. Star Codes are usually earned by successfully completing a  Bonus Star offer such as...
    Date Updated: 06/07/2015
  10. Is Mobile Order & Pay Available where I live?
    The Mobile Order & Pay feature is currently available exclusively in company-operated stores in 17 states, mostly in the west and south. The rest of the markets are scheduled to roll...
    Date Updated: 06/30/2015
  11. Why didn't I get that promotional offer?
    We want to provide you with promotions and offers that are personalized for your Starbucks experience. So the specifics of our offers, promotions and coupons vary by customer. While you may not...
    Date Updated: 06/07/2015
  12. How does my organization receive a donation from Starbucks?
    At this time, Starbucks is not seeking opportunities for national or local partnerships or sponsorships. In addition, we are not accepting product or in-kind requests. We continue to remain focused...
    Date Updated: 06/07/2015
  13. Can I earn more than 1 free reward before I redeem? Is there a limit to how many free rewards I can have at any given time?
    You continue to earn free rewards for every 12 Stars – and the rewards stay on your account until you use them or they expire.  There is no limit to the number of rewards you can have in...
    Date Updated: 06/07/2015
  14. How do I access Mobile Order & Pay?
    You can use this new feature if you're in the Pacific Northwest. Install the latest version of the Starbucks® app for iPhone® from the App Store. Make sure you've added a Starbucks Card to the app...
    Date Updated: 06/07/2015
  15. Why can’t I earn Bonus Stars at all Starbucks® locations?
    While you can earn  Stars  at nearly all Starbucks® locations, there are certain benefits that we can only offer at participating stores. This means most of our  Bonus Star...
    Date Updated: 06/07/2015
  16. Mobile Order & Pay
    What is Mobile Order & Pay? How do I access Mobile Order & Pay? Do I need a My Starbucks Rewards® account to use the order feature with Mobile Order & Pay? Is the Mobile Order & Pay...
    Date Updated: 06/07/2015
  17. Need help enabling JavaScript?
    If you're unsure of how to enable JavaScript in the browser you're using, you can generally find JavaScript settings in the Tools, Security, or Advanced Settings area of your browser. You can also...
    Date Updated: 06/07/2015
  18. How do I redeem a Star Code?
    To redeem a Star Code , visit  https://www.starbucks.com/card/rewards and enter in the Star Code in the appropriate field. Note that there is a limit of two (2) Star Code entries per day.
    Date Updated: 06/07/2015
  19. Why are you charging for syrup and soy?
    We are constantly looking for ways to improve the My Starbucks Rewards™ program for our customers, and sometimes that change involves trade-offs. We have made it easier for our members to earn free...
    Date Updated: 06/07/2015
  20. How can I transfer the balance from one Starbucks Card to another?
    You can transfer balances of $5.00 or more from one Starbucks Card to another in participating Starbucks retail locations. To transfer card balances online, sign in to your Starbucks account...
    Date Updated: 06/07/2015