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Results 1 - 20 of 52
  1. How do the free refills on brewed or iced coffee or tea work?
    My Starbucks Rewards™ members at Green and Gold levels are eligible for free refills on brewed or iced coffee or tea beverages of the same size (some restrictions apply), regardless of the original...
    Date Updated: 09/24/2014
  2. Will my barista tell me if I have a free reward waiting on my Starbucks Card?
    No, your barista will not notify you if you have a free food or drink reward waiting - so be sure to watch for email notification, check your rewards status online (  www.starbucks.com/account...
    Date Updated: 10/14/2013
  3. What is a Bonus Star?
    Periodically, the My Starbucks Rewards™ program may offer a bonus Star as an incentive to select members. During the promotional period, when you purchase one of our featured products at...
    Date Updated: 03/27/2014
  4. What is a registered Starbucks Card?
    A registered Starbucks Card is any Starbucks Card that you have registered to your My Starbucks Rewards™ account. To register a Card, or see all of your registered Cards, visit  ...
    Date Updated: 04/23/2013
  5. Can I earn more than 1 free reward before I redeem? Is there a limit to how many free rewards I can have at any given time?
    You continue to earn free rewards for every 12 Stars – and the rewards stay on your account until you use them or they expire.  There is no limit to the number of rewards you can have in...
    Date Updated: 09/04/2012
  6. Do I get to choose when I use my free drink or food reward? I like to choose something special and I don’t want my free reward to automatically deduct when I’m not expecting it to.
    Yes. You are in control of your rewards! Even though your free reward is loaded onto your Card, you have to tell your barista when you want to use it. It does not deduct automatically on your next...
    Date Updated: 04/18/2013
  7. How does My Starbucks Rewards™ work?
    You can join the program 1) by registering any Starbucks®, Teavana®, Evolution Fresh™ or La Boulange® Card with the 16 digits on the back and a Starbucks copyright printed at the bottom at...
    Date Updated: 10/20/2014
  8. Can I get any drink or food item I want when I redeem my free reward? What’s included?
    With a few exceptions, yes! Present your registered Starbucks Card and your free reward can be redeemed at participating Starbucks® stores for any handcrafted beverage – any size, any flavor and with...
    Date Updated: 10/14/2013
  9. When will I receive my complimentary birthday drink or food reward?
    Once you register your Starbucks Card and provide your birthday and email address, we will send you an email a few days prior to your birthday. This email will let you know that a free reward has...
    Date Updated: 10/20/2014
  10. Why didn't I get that promotional offer?
    We want to provide you with promotions and offers that are personalized for your Starbucks experience. So the specifics of our offers, promotions and coupons vary by customer. While you may not...
    Date Updated: 11/29/2013
  11. How do I maintain Gold level status?
    Once you qualify for Gold level, you will be at that level for a full year from the date you qualified. Simply earn 30 additional Stars before your anniversary date (the date you earned Gold) and you...
    Date Updated: 04/23/2013
  12. What are badges?
    Badges are a symbolic form of acknowledgement for specific activity that has taken place on your account (i.e. changing levels in the program, reloading your card, earning a free drink or food...
    Date Updated: 06/24/2013
  13. How do I redeem my free birthday drink and other rewards?
    When you have a reward on your account, we'll send you an email. To redeem your reward at a participating Starbucks® or Teavana® store, you'll need a Starbucks Card associated with your account -...
    Date Updated: 10/14/2013
  14. Why didn't I get my bonus star?
    Sorry for the delay! Sometimes it takes us about 24 hours from the time of your purchase to get that bonus star added to your account.
    Date Updated: 12/20/2013
  15. I didn’t use my reward and it expired, why do you have expiration dates on rewards?
    Rewards have an expiration date because we want to encourage members to use them. As our most loyal customers we want you to enjoy your birthday reward and earned rewards because you deserve that...
    Date Updated: 10/28/2013
  16. Do I have to present my registered Starbucks Card to get a free brewed or iced coffee or tea refill?
    Yes. During the same store visit you will have to present your registered Starbucks Card or Starbucks mobile app to the barista for your free refill. Additionally, we are excited to include free...
    Date Updated: 10/14/2013
  17. How are badges earned?
    Earning a badge is easy. Click the "See All" link in the Rewards History section and take a look at all of the badges that are available for you to unlock. Simply do what the badge calls for and you...
    Date Updated: 06/24/2013
  18. When I registered, I chose to use Starbucks mobile app but now I would like a physical Starbucks Card. Can I order one?
    No, requesting a Card by mail is a one-time option when you first create an account. If you have a My Starbucks Rewards™ account, you can register any Starbucks Card. Go to any Starbucks store...
    Date Updated: 04/23/2013
  19. How Can I Log Out of My Account?
    Date Updated: 08/09/2013
  20. How many Starbucks Cards can I register as part of the program?
    You can register an unlimited number of cards to your Starbucks.com account, including seasonal cards, mini cards, eGifts, and your personalized Gold Card. However, you may have only one account.
    Date Updated: 04/18/2013