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Results 1 - 17 of 17
  1. What if I lose my Starbucks Card?
    If your card is registered, your membership in My Starbucks Rewards TM and any remaining card balance will be protected as of the time you notify us of its loss. After logging in to your...
    Date Updated: 04/18/2013
  2. How can I transfer the balance from my old Starbucks Card to a new Starbucks Card?
    Starbucks Cards with balances of $5 or more can be loaded onto another card in Starbucks retail stores. You can also transfer card balances online. After signing in to your
    Date Updated: 09/17/2012
  3. What should I do if my Card is lost or stolen?
    We'll gladly replace registered Cards with a balance on them. After logging in to your account, visit the Manage My Cards section and click on the Report Lost/Stolen link. We cannot...
    Date Updated: 04/23/2013
  4. How do I check the balance on my Starbucks Card?
    Go to and click on Check Your Balance. All you'll need is the card's 16-digit number and its CSC (Card Security Code), which is an 8-digit number that can be found under the...
    Date Updated: 09/17/2012
  5. How do I reload my Starbucks Card?
    It's easy,to reload your Starbucks Card, go to and click on Reload Your Card . Or reload your card in seconds on the mobile app, or go to any participating Starbucks store.
    Date Updated: 03/19/2013
  6. What is auto-reload and how do I sign up for it?
    Auto-reload is a great way to get the most of your Starbucks Card. Auto-reload is available for registered U.S. and Canadian currency Starbucks Cards. You set the reload amount and your card will be...
    Date Updated: 04/20/2015
  7. Where can I use my Starbucks Card?
    Starbucks Cards are accepted at most Starbucks locations in North America, including airport and grocery locations. Starbucks Cards can also be used interchangeably at most stores in Australia, Hong...
    Date Updated: 10/12/2012
  8. Where is my credit card information stored?
    Your credit card information is never stored on your mobile device. Your credit card information can be stored in your Starbucks Card account if you choose to do so. Storing your credit card...
    Date Updated: 09/24/2012
  9. Can I reload my Starbucks Card?
    Yes, Starbucks Cards are reloadable. At any time, you can reload your Starbucks Card with additional cash. With a registered card, you can even set up auto-reload, which will reload your card when...
    Date Updated: 02/17/2014
  10. Once I have signed up for auto-reload, when can I expect the reloads to occur?
    If you signed up for an amount-based auto-reload, your reload will occur the day after your balance dips to or below the minimum amount you specified. For example, if you chose $10 as your minimum...
    Date Updated: 02/17/2014
  11. If the Sterling Silver Starbucks Card is lost or stolen will Starbucks replace the Card and protect my balance?
    If your Sterling Silver Starbucks Card is registered, your membership in My Starbucks Rewards® and any remaining card balance will be protected as of the time you notify us of its loss. Starbucks...
    Date Updated: 11/01/2014
  12. How can I log out of my account?
    Click the 'My Account' drop down menu at the top of the page. After the drop down expands, "Sign Out" should be at the bottom right of the menu. Or, try clicking here .
    Date Updated: 04/15/2015
  13. Can I reload my Starbucks Card on my phone?
    Reload your Starbucks Card directly from your device by going to the "Pay" shade and then tap "Reload".
    Date Updated: 03/19/2014
  14. Can I return a Starbucks Card that I purchased or received as a gift?
    If you have a Starbucks Card that hasn't been used, you may return it by calling 1-800-STARBUC (782-7282). You'll be asked to provide the original receipt. We'll send your refund check to you in the...
    Date Updated: 09/17/2012
  15. Will my existing customized Card still work?
    Yes. Your card will continue to be accepted at participating Starbucks locations and can continue to be reloaded either in store or online.
    Date Updated: 09/17/2012
  16. Does Starbucks charge a service fee for unused balances on my Starbucks Card?
    No, there are no fees or expiration date associated with unused balances on the Starbucks Card.
    Date Updated: 09/17/2012
  17. Where can I use my new Teavana Card?
    New Teavana Cards with the 16 digits on the back and a Starbucks copyright printed at the bottom can be used anywhere that Starbucks Cards are accepted. For example, you may use your new Teavana Card...
    Date Updated: 10/20/2014