Customer Service

Other Suggested Searches
Did you mean:
No results found.

  • Make sure all words are spelled correctly
  • Use different words that mean the same thing
Results 1 - 16 of 16
  1. How can I transfer the balance from one Starbucks Card to another?
    You can transfer balances of $5.00 or more from one Starbucks Card to another in participating Starbucks retail locations. To transfer card balances online, sign in to your Starbucks account...
    Date Updated: 05/08/2015
  2. What should I do if my Starbucks Card is lost or stolen?
    If your Starbucks Card is registered, your  My Starbucks Rewards™ membership and any remaining balance on the Starbucks Card will be protected from the time you notify us of its loss. To report...
    Date Updated: 05/08/2015
  3. I am having trouble reloading my Starbucks Card online or through the Starbucks® app. What can I do?
    Check your billing information – Ensure that the name and address entered matches exactly with what your financial institution has on file for you.  If you recently moved or changed your...
    Date Updated: 05/07/2015
  4. How do I check the balance on my Starbucks Card?
    You can go to , enter the 16-digit Starbucks Card number and 8-digit CSC (Card Security Code), then select "Check Balance." If your Starbucks Card is registered, sign in  to...
    Date Updated: 05/08/2015
  5. What is Auto-Reload? How do I set up or change Auto-Reload settings on my Starbucks Card?
    Auto-reload allows you to set the amount that your registered Starbucks Card will be reloaded with when its balance falls below an amount that you choose. This service is available for...
    Date Updated: 05/07/2015
  6. Can I reload my Starbucks Card on my phone?
    You can reload your Starbucks Card through the  Starbucks® app for iPhone® or Android™ by going to the "Pay" shade and then tap...
    Date Updated: 05/07/2015
  7. Where is my credit card information stored?
    Your credit card information is never stored on your mobile device. Your credit card information can be stored in your Starbucks Card account if you choose to do so. Storing your credit card...
    Date Updated: 09/24/2012
  8. How do I reload my Starbucks Card?
    You can reload your Starbucks Card at participating Starbucks locations, by going to and clicking on Reload A Card , or through the Starbucks® app for iPhone® or Android™...
    Date Updated: 05/07/2015
  9. Where can I use my Starbucks Card?
    Starbucks Cards are accepted at most Starbucks locations in North America, including airport and grocery locations. Starbucks Cards can also be used interchangeably at most stores in Australia, Hong...
    Date Updated: 10/12/2012
  10. If I lose my Sterling Silver Starbucks Card or Limited Edition Starbucks Card, can it be replaced?
    If your Sterling Silver Starbucks Card or Limited Edition Starbucks Card is registered, we will replace it with a standard plastic Starbucks Card with the remaining card balance as of the...
    Date Updated: 05/08/2015
  11. Once I have signed up for auto-reload, when can I expect the reloads to occur?
    Once you’ve signed up,  Auto-Reload will occur once your balance drops to or below the minimum amount you specified. Trouble reloading? We can help you here .  
    Date Updated: 05/07/2015
  12. How can I sign out of My Starbucks account?
    Click the 'My Account' drop down menu at the top of the page. After the drop down expands, "Sign Out" should be at the bottom right of the menu. Or, try clicking here . To log out of the ...
    Date Updated: 04/30/2015
  13. Can I return a Starbucks Card that I purchased or received as a gift?
    If you have a Starbucks Card that hasn't been used, you may return it by calling 1-800-STARBUC (782-7282). You'll be asked to provide the original receipt. We'll send your refund check to you in the...
    Date Updated: 09/17/2012
  14. Does Starbucks charge a service fee for unused balances on my Starbucks Card?
    No, Starbucks does not charge any fees for the issuance, activation, or use of your Starbucks Card. Your Starbucks Card has no expiration date.
    Date Updated: 05/08/2015
  15. Where can I use my new Teavana Card?
    New Teavana Cards with the 16 digits on the back and a Starbucks copyright printed at the bottom can be used anywhere that Starbucks Cards are accepted. For example, you may use your new Teavana Card...
    Date Updated: 10/20/2014
  16. Will my existing customized Card still work?
    Yes. Your card will continue to be accepted at participating Starbucks locations and can continue to be reloaded either in store or online.
    Date Updated: 09/17/2012