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Results 1 - 20 of 355
  1. How do I check my Starbucks Card balance?
    Go to , enter the 16-digit Starbucks Card number and 8-digit CSC (Card Security Code), then select "Check Balance." If your Starbucks Card is registered, sign in  to your...
    Date Updated: 01/23/2016
  2. Have a question about the new Starbucks Rewards™ app? These videos may help! New
    I'm new to Gold. Where did my Stars go? Introducing the New Starbucks Rewards™ How to Register for Starbucks Rewards™ How to Reload Your Starbucks Card How to Find Out How Many Stars You Have Earned...
    Date Updated: 04/28/2016
  3. How do the free refills on brewed or iced coffee or tea work?
    If you use your registered Starbucks Card to purchase a beverage and then present that same Starbucks Card, you can get refills of hot or iced brewed coffee or tea during the same store visit at...
    Date Updated: 04/12/2016
  4. Why can't I sign in to my account?
    You may have a different Username, email address or even multiple accounts.  We also require JavaScript to be enabled. Here is where you can reset your  Username or Password . The...
    Date Updated: 01/23/2016
  5. What are the sizes of Starbucks drinks?
    The drink sizes we offer are Short (8 fl. oz.), Tall (12 fl. oz.), Grande (16 fl. oz.), Venti® Hot (20 fl. oz.), Venti® Cold (24 fl. oz.) and Trenta®* Cold (30 fl. oz.). *Only available for...
    Date Updated: 01/10/2016
  6. What is a Star Code? How do I redeem a Star Code?
    Star Codes are a way for Starbucks to deliver multiple Stars to a customer with just one code. The two most common ways to get a Star Code are by participating in member-exclusive offers you receive...
    Date Updated: 04/13/2016
  7. Having problems using your Starbucks Mobile App?
    If your Starbucks Mobile App is no longer working, you may be using an outdated version that is no longer supported. Please download the latest version of our Starbucks Mobile App.  ...
    Date Updated: 03/21/2016
  8. How long does it take to receive my personalized Gold Card once I reach Gold Level?
    On average, it takes 4-6 weeks once reaching Gold status to receive your personalized Gold Card, but Gold benefits begin the moment you achieve Gold Level 0status. You can use any registered...
    Date Updated: 04/12/2016
  9. How do I access Mobile Order & Pay?
    Mobile Order & Pay is an integrated feature of the Starbucks® app for iPhone® and Android™. To get started, install the latest version of the Starbucks® app for iPhone® and Android™. If you are...
    Date Updated: 09/22/2015
  10. What is a Star Code? How does it work?
    Star Codes are a way for Starbucks to deliver multiple Stars to a customer with just one code. Star Codes are usually earned by successfully completing a  Bonus Star offer such as...
    Date Updated: 01/23/2016
  11. Can I get any drink or food item I want when I redeem my free reward? What’s included?
    Yes! With just a few exceptions. Present your registered Starbucks Card and your free reward can be redeemed at participating Starbucks® stores for any handcrafted beverage - in any of our standard...
    Date Updated: 03/04/2016
  12. What are Stars and how do I earn them?
    A Star is a way to keep track of your progress toward rewards and benefits earned as a member of the Starbucks Rewards program. There are a number of ways to earn Stars: In-Store Transaction and...
    Date Updated: 04/15/2016
  13. Will my barista tell me if I have special offers, free rewards, or enough Stars to redeem for a reward?
    Your barista can let you know if you have any special offers or enough Stars for a free reward once your registered Starbucks Card is swiped.  However, to see all your special offers and...
    Date Updated: 04/12/2016
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    Date Updated: 04/15/2016
  15. How do I redeem my free birthday drink and other rewards?
    When you have a reward on your account, we'll send you an email. To redeem your reward at a participating Starbucks® or Teavana® store, you'll need a Starbucks Card associated with your account -...
    Date Updated: 11/03/2015
  16. I earned automatic Gold Status and now all of my Stars are gone. What happened? New
    Congratulations on Gold Status!  Any Stars you had were applied to this upgrade—we gave you the rest of the 300 Stars you needed to get to Gold. Now you will start earning Gold Stars toward...
    Date Updated: 04/28/2016
  17. What should I do if my Starbucks Card is lost or stolen?
    If your Starbucks Card is registered, your Starbucks Rewards™ membership and any remaining balance on the Starbucks Card will be protected from the time you notify us of its loss. To report your...
    Date Updated: 04/13/2016
  18. Why did I not get my Bonus Stars?
    If you don’t think you got your Bonus Stars, please check your History online or in the app. If you were part of a Star Challenge (like a Star Dash) or entered a Star Code, your Bonus Stars should...
    Date Updated: 04/22/2016
  19. I’m already a Gold member. Do I get anything from the automatic Gold promotion?
    If you are a Gold member of the Starbucks Rewards program, you will get one extra year of Gold Status if you make a purchase with a registered Starbucks Card or the Starbucks app between April 12 and...
    Date Updated: 04/12/2016
  20. How can I transfer the balance from one Starbucks Card to another?
    You can transfer balances of $5.00 or more from one Starbucks Card to another in participating Starbucks retail locations. To transfer card balances online, sign in to your Starbucks account...
    Date Updated: 06/07/2015