Customer Service

Why can’t I earn Bonus Stars at all Starbucks locations?

While you can earn Stars at nearly all Starbucks locations, there are certain benefits that we can only offer at participating stores. This means most of our Bonus Stars  promotions can only be awarded for purchases made at participating locations. Specifically, most Starbucks stores can provide Bonus Stars while Starbucks store locations or kiosks within grocery, bookstores or airports may be unable to extend this benefit.

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