Customer Service

What are Bonus Stars?

Periodically, you may have the opportunity to earn Bonus Stars, generally through member-exclusive offers. Starbucks Rewards™ offers are often specific to our members' preferences so you may see offers with details that are tailored just for you.

For most offers, the Bonus Stars will appear in your account within 24 hours. However, there are some offers in which the Bonus Stars are not awarded until a later date. In addition, you may receive a Star Code by email that you have to redeem. Remember to check your email and spam filters to make sure you are receiving all of your emails from Starbucks. To redeem a Star Code, see here for more information.

Didn't receive the Bonus Stars you were expecting? For possible reasons, click here.

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