Customer Service

How long does it take to receive my personalized Gold Card once I reach Gold Level?

On average, it takes 4-6 weeks once reaching Gold status to receive your personalized Gold Card, but Gold benefits begin the moment you achieve Gold Level status.

You can use any registered Starbucks Card or Starbucks app for iPhone® or Android™ device to receive your Gold Level benefits. You do not need your personalized Gold card to receive Gold Level benefits. 

We need to have a valid mailing address on file prior to you reaching Gold status for Starbucks to be able to send your personalized Gold Card. Be sure to keep your address up to date by logging in to your account so we know where to send your Gold Card.  

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