Customer Service

What are Stars and how do I earn them?

Stars are the loyalty currency you earn as a member of Starbucks Rewards® that can be redeemed for free or discounted items at Starbucks, like a food item or handcrafted beverage. There are a number of ways to earn Stars:

In-Store Transaction and In App
You can earn one (1) Star per $1 spent when you pay with cash, credit/debit cards, or mobile wallets at participating stores - you must either first scan your Member barcode before paying or link eligible payments to your app and use that method to pay when using the app.

You can earn two (2) Stars per $1 spent when you pay with a preloaded Starbucks Card - you must either register the Starbucks Card to your account or first scan your Member barcode before paying. All Star accrual excludes purchases of alcoholic beverages, Starbucks Cards and Starbucks Card reloads. Taxes, tips, donations and fees may also be excluded. Stars will not be earned when paying with a Service Recovery Card or a Starbucks Store Credit Card.

Starbucks® Rewards Visa® Card
When reloading your registered Starbucks Card using your Starbucks® Rewards Visa® Card on the mobile app or online at app.starbucks.com, you will receive one (1) Star for every dollar loaded. This is in addition to the two (2) Stars for every dollar you earn when you use your registered Starbucks Card or the mobile app in participating Starbucks stores.  With the Starbucks® Rewards Visa® Card, you will earn Stars for purchases outside of Starbucks. You earn one (1) Star per $2 when you spend at grocery stores, local transit and commuting, and on internet, cable and phone services. You will also earn one (1) Star per $4 you spend on all other purchases outside of Starbucks. 

Bonus Stars
You can earn Bonus Stars through Double Star Days, games, and personalized offers. Be sure to opt-in to receive these offers by email. The number of Bonus Stars varies with each offer.

Grocery Aisle
You can earn Stars when you purchase qualifying Starbucks® products in your grocery store.The number of Stars you earn depends on the product you purchase.
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