Customer Service

Will my Starbucks Rewards™ level reset each year?

To maintain all benefits of the Green Level, you must earn at least one new Star during each consecutive 12-month period following your enrollment date. If you do not earn at least 300 new Stars in each consecutive 12-month period (reaching Gold status), your Stars will expire and your Star balance will automatically reset to zero.

To maintain the Gold Level, you must earn at least 300 new Stars during each consecutive 12-month period following the date you reached the Gold Level. If you do not earn 300 new Stars in 12 months, you will return to the Green Level of Starbucks Rewards™ and your Star balance will automatically reset to zero.

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