Customer Service

Will my Starbucks Rewards™ level reset each year?

To maintain the Gold Level, you must earn at least 300 new Stars during each consecutive 12-month period following the date you reached the Gold Level. If you do not earn 300 new Stars in 12 months, you will return to the Green Level of Starbucks Rewards™ and your Star balance will automatically reset to zero.

If you are at Green Level and do not earn 300 new Stars to reach Gold Level in a 12-month period following your enrollment date, your Star count will reset to zero and you will remain at Green Level.

Your Starbucks Rewards™ Visa® Card account qualifies you for Gold Level status for as long as your card account is open and in good standing. You will lose Gold Level status if your card account is closed or you do not otherwise quality for Gold Level under the Starbucks Rewards program Terms of Use.
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