Customer Service

How do I protect my Starbucks account information if I lose my phone that had the Starbucks mobile app on it?

If you lose your phone, you can report your Starbucks Card as lost or stolen by signing in to your Starbucks account, selecting the Manage My Cards section, and clicking on the Report Lost or Stolen link. We'll freeze your remaining balance at that time, transfer it to a new Starbucks Card and mail you the replacement.

It is also recommended that you reset your Starbucks account password.

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