Customer Service

What do I do if the scanner isn't working and I need to pay with my Starbuck Card App?

First, make sure that the brightness setting on your device is at a high level. If the scanner still cannot read your barcode, simply read your Starbucks Card number to the barista. Your Starbucks Card number can be found right below the barcode.
Was this answer helpful?
Please tell us how we can make this answer more useful.
Note: Submissions will not receive a response. If you would like a response, go to our Contact Us page instead.