Customer Service

Will Starbucks Rewards be recognized at all Starbucks stores?

Not all Starbucks stores offer the Starbucks Rewards program or offer the same Star earning or Star redemption capabilities. While you can earn Stars at nearly all Starbucks locations, certain promotions can only be awarded for purchases made at participating locations. Specifically, most Starbucks® stores can award Bonus Stars while some store locations or kiosks may be unable to extend this benefit. 
 
In addition, there are select Starbucks locations, such as in grocery stores, where you can redeem 150 Stars for a food or beverage item only. We’re working hard to bring Rewards tier options to these stores soon.
 
Starbucks Rewards also may be limited at our Starbucks Reserve and Roastery locations.  While you can earn Stars for your purchases at these locations when you pay with your registered Starbucks Card (excluding on purchases of alcoholic beverages), you cannot yet redeem your Stars in these locations. Just ask your barista if you have any questions. 
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