Customer Service

What is a Star Code? How does it work?

Star Codes are a way for Starbucks to deliver multiple Stars to a customer with just one code. Star Codes are usually earned by successfully completing a Bonus Star offer such as a Star Challenge or Star Dash, purchasing specially marked packages of Starbucks products in grocery, buying qualifying products on or taking a survey.

If you've participated in and won an offer with Bonus Stars as the prize, note that the Bonus Stars will not be automatically added to your Starbucks account. Instead, a Star Code will be emailed to you about a week after the end of the offer, or as indicated in the original offer details, and redeemed by entering a Star Code into your Starbucks account. You can check the original email from us for the exact details of your offer.

Note: when you make a purchase on, you will receive a Star Code with your shipping confirmation email that will award you the number of Stars equivalent to the number of qualifying products you purchased online.

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