Customer Service

What items are not eligible to earn Stars on?

When reloading your registered Starbucks Card using your Starbucks Rewards™ Visa® Card on the mobile app or, you will receive one Star for every dollar loaded. You cannot earn Stars on other card-to-card transactions with your Starbucks Card such as activations, reloads, or transfers. In most stores, alcohol, taxes, tips, donations and fees are also excluded and ineligible for Star accrual.
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