Customer Service

How and where do I redeem my Rewards?

After you collect 125 Stars, you can choose to redeem them for a free food or drink item (excluding alcoholic beverages and multi-serve items) at any time before they expire - either choose to redeem a Reward in your mobile App when using Mobile Order & Pay or ask your barista when you are paying at a participating store.

Once your Reward is redeemed, 125 Stars will be removed from your Star balance. You can continue to earn a free Reward for every 125 Stars you accumulate. For example, if you have 250 Stars and have not redeemed your free Reward, you are eligible to redeem two free Rewards.  

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