Customer Service

How do I redeem my free Birthday Reward? Where can I redeem my free Birthday Reward?

Your free Birthday Reward will be automatically added to your account approximately two days before your birthday. It expires the day after your birthday. Just present your registered Starbucks Card or Starbucks Mobile app to the barista at a participating store to redeem your reward.

If you have provided Starbucks with your email address, you will receive a reminder email that the Birthday Reward is available. If you use the Starbucks Mobile app, you will also be reminded that way. You can check your account online or look in the app to see your Birthday Reward.

When you have a Birthday Reward, you are eligible for a free food or drink item at a participating Starbucks®, Teavana® or Evolution Fresh™ store—almost anything on the menu is available to you:

  • At participating Starbucks® stores:
    • One [1] complimentary handcrafted beverage [standard Starbucks® menu sizes only] or food item, or ready-to-drink bottled beverage such as an Evolution Fresh™ juice.
  • At participating Teavana® stores:
    • One [1] complimentary tea beverage [standard Teavana® menu sizes only], or one [1] ounce serving of loose leaf tea.
  • At participating Evolution Fresh™ stores [located in the U.S. only]:  
    • One [1] complimentary handcrafted beverage [standard Evolution Fresh™ menu sizes only], or Ready-to-Drink Evolution Fresh™ bottled beverage.

Free item excludes alcoholic beverages, multi-serve trays or whole bakery loaves and multi-serve coffee presses. Participating stores only.

Your Birthday Reward email notification will also include a special promotional code for 15% off the retail price of a single item at This code will expire 30 days after the Birthday Reward email notification is issued and cannot be combined with other offers or discounts. Some restrictions may apply.

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