Customer Service

What are my benefits as a Starbucks Rewards member?

Upon joining, you will receive the following benefits:
•   A Birthday Reward just for you. To qualify for the Birthday Reward, you must have made at least one Star-earning transaction using your registered Starbucks Card. See for details.
•   Free refills on hot or iced brewed coffee or tea (excludes Iced Tea Lemonade and Teavana® Shaken Iced Teas Infusions) purchased with your registered Starbucks Card or with the Starbucks app during the same store visit at participating Starbucks locations.
•   Special member offers by email and in the mobile app. Be sure to download our app or opt in to receive promotional emails from Starbucks to receive these special offers.
•   Balance protection for your Starbucks Card if it is lost or stolen. Contact the Starbucks Customer Care promptly after your Card is lost or stolen in order to help protect your balance.
•   Rewards starting at 25 stars. You can check your Star balance online through your Starbucks account, or on the Starbucks app. At participating stores. Not all stores honor tiered Rewards. See for details.
•   Double Star Days: Starbucks chooses days where you can earn twice as many Stars on all qualifying in-store purchases.
•   See more info.

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