Customer Service

What are my benefits as a Starbucks® Rewards member?

Upon joining, you will receive the following benefits:
 
•   A Birthday Reward just for you. See more info regarding redeeming your Birthday Reward.
•   Free refills on hot or iced brewed coffee or tea (excludes Iced Tea Lemonade and Teavana® Shaken Iced Teas Infusions) purchased with your registered Starbucks Card or through the Starbucks Mobile app during the same store visit at participating Starbucks locations.
•   Special member offers by email and in the mobile app. Be sure to download our app or opt in to receive promotional emails from Starbucks to receive these special offers.
•   Balance protection for your Card if it is lost or stolen. Contact the Starbucks Customer Care promptly after your Card is lost or stolen in order to protect your balance.
•   Rewards starting at 25 stars. You can check your Star balance online through your Starbucks account, or on the Starbucks Mobile app.
•   Monthly Double Star Days: Starbucks chooses one day each month when you can activate your Double Star Day and earn twice as many Stars on all qualifying in-store purchases.
•   See more info

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