Customer Service

Do I get to choose my Double-Star Day each month?

No, we surprise you with a different Double-Star Day each month. The day may occasionally be the same for all members, but generally it will be personalized. If you missed your Double-Star Day this month, be sure you’re opted into receive promotional emails so you will get a heads-up when your Double-Star Day is the next month. Or download the mobile app to receive in-app notifications of Double-Star Day.
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