Customer Service

Why did I receive a refund for my purchase on a Starbucks Store Credit card?

If you return merchandise or packaged coffee, food and tea that you purchased with your registered Starbucks Card [original receipt or gift receipt required within 30 days of purchase], you will keep the Stars earned on the purchase, but your funds will be returned to you on a Starbucks Store Credit card. 

Starbucks Store Credit cards may be used in any participating Starbucks store, but they are not Starbucks Cards. They do not accrue Stars and cannot be registered or reloaded for additional value.

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