Customer Service

When will I receive the Gold Status benefit that comes with being a Starbucks Rewards™ Visa® Cardmember?

Depending on the application approval of the Starbucks Rewards™ Visa® Card, your account status should change to Gold anywhere from 1-3 days.

Your Starbucks Rewards™ Visa® Card account qualifies you for Gold Level status for as long as your card account is open and in good standing. You will lose Gold Level status if your card account is closed or you do not otherwise quality for Gold Level under the Starbucks Rewards program Terms of Use.

You will not automatically be sent a Gold card when you receive Gold Level status. If you would like to have one, please contact us here

Please note that Gold Level status only applies to the primary Starbucks Rewards™ Visa® Cardholder - not to any additional accounts.
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