Customer Service

When will I receive the Gold Status benefit that comes with being a Starbucks Rewards™ Visa® Prepaid Card member?

Your account status should change to Gold shortly after your application is approved.

Your Starbucks Rewards™ Visa® Prepaid Card account qualifies you for Gold Level status for as long as your prepaid card account is open. You will lose Gold Level status if your prepaid card account is closed and you do not otherwise qualify for Gold Level under the Starbucks Rewards™ program Terms of Use.

You will not automatically be sent a Gold Card when you receive Gold Level status. If you would like to have one, please contact us here.

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