Customer Service

Will Starbucks still be in compliance with ADA requirements by getting rid of straws?

Starbucks is still exploring options for the full transition into the hot beverage market for those that truly need straws, and we do understand the challenges that a paper of compostable straw may cause. As we convert our straws from plastic to alternative materials, we intend to focus on an inclusive design to ensure all customers will be able to enjoy their favorite Starbucks beverages. Also, the new straw options will also be available by request for customers who prefer or need a straw - for any drink.

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