Customer Service

What will happen to other Gold benefits?

Gold benefits will remain the same. If you currently have a Gold card, you can continue to use it. You will still get all the following benefits:
• A Birthday Reward just for you. See more info here regarding redeeming your Birthday Reward
• Free refills on hot or iced brewed coffee or tea, purchased with your registered Starbucks Card or through the Starbucks app during the same store visit at participating Starbucks locations.
• Monthly Double Star Days: Starbucks chooses one day each month when you can activate your Double Star Day and earn twice as many Stars on all qualifying in-store purchases. See more info here.   
• Special member offers by email and in the mobile app. Be sure to download our app or opt in to receive promotional emails from Starbucks to receive these special offers.
• Balance protection for your Card if it is lost or stolen. Contact the Starbucks Customer Care promptly after your Card is lost or stolen in order to protect your balance.
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