Customer Service

What will happen to other Gold benefits?

Gold benefits will remain the same. If you currently have a Gold card, you can continue to use it. You will still get all the following benefits:
 
• A Birthday Reward just for you. See more info here regarding redeeming your Birthday Reward
 
Free refills on hot or iced brewed coffee or tea, purchased with your registered Starbucks Card or through the Starbucks app during the same store visit at participating Starbucks locations.
 
• Monthly Double Star Days: Starbucks chooses one day each month when you can activate your Double Star Day and earn twice as many Stars on all qualifying in-store purchases. See more info here.   
 
• Special member offers by email and in the mobile app. Be sure to download our app or opt in to receive promotional emails from Starbucks to receive these special offers.
 
• Balance protection for your Card if it is lost or stolen. Contact the Starbucks Customer Care promptly after your Card is lost or stolen in order to protect your balance.
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