Customer Service

I used to be a Green member - what happened to the Stars I had?

One of the benefits of the new Starbucks® Rewards program is the ability to start redeeming Stars right away (previously a Gold only benefit). If you were a Green member at the time of our program update, we converted your membership so that you are now immediately eligible to earn Rewards. This means that the Stars you had previously been collecting were removed, and you can now jump immediately into earning and redeeming Stars for Rewards.  
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