Customer Service

How do I exchange my unwanted gift card(s) for a Starbucks Card eGift?

To exchange your unwanted gift card(s) for a Starbucks Card eGift:

1.  Go to
2.  Enter the brand name and the balance amount on your gift card, and click Get Offer*.
       *If an offer is available, you'll see the Starbucks Card value you can exchange for with this gift card.
3.  To add another gift card, just choose +Add Another Card.
4. If you agree to the exchange offer, click Continue.
5. Enter your gift card number and PIN, and click Continue.
6. Follow the identification steps to complete the validation process.
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