Customer Service

What is Starbucks Return Policy?

Food and Beverages
If for any reason you are dissatisfied with your food or beverage item, let us know and we’ll gladly remake it for you.

Starbucks Cards
You may return an unused Starbucks Card with original receipt by calling 1-800-STARBUC (782-7282). Used or partially used Starbucks Cards cannot be returned.

Merchandise and Packaged Coffee, and Packaged Tea
You may return merchandise, packaged coffee or packaged tea within 60 days of your purchase with your original receipt. Refunds will be made in the form of your original payment, unless you have used PayPal or your Starbucks Card to make your original purchase.  For PayPal and Starbucks Card purchases, your refund will be in the form of Starbucks Store Credit.  

Use of Starbucks Store Credit
Starbucks Store Credit may be used in any participating store, but cannot be loaded onto the Starbucks App and cannot be reloaded for additional value.
Was this answer helpful?
Please tell us how we can make this answer more useful.
Note: Submissions will not receive a response. If you would like a response, go to our Contact Us page instead.