Customer Service

I heard Starbucks is making updates to Starbucks Rewards and the Starbucks app. What’s changing and when?

We are improving Starbucks Rewards and the Starbucks app to give our Members more ways to pay and more ways to get rewarded. Starting September 15, 2020, Members using the app can earn Stars by paying directly with credit/debit cards, cash and select mobile wallets without having to preload a Starbucks Card. 

Members paying these ways will earn 1 Star per $1 on eligible purchases at participating stores. Members paying with a preloaded physical Starbucks Card or preloaded Starbucks Card in the app will earn 2 Stars per $1 spent, and Starbucks® Rewards Visa® Cardmembers can continue to earn up to 3 Stars per $1. Keep an eye on your email and the app for more information.

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