Customer Service

Why am I being asked to have my temperature checked and provide contact information to enter a store?

In order to comply with local mandates (such as New York City mandates), some Starbucks stores must require customers to complete a temperature check before or immediately upon entering our store locations that are open for indoor seating, as well as gather contact information for contact tracing purposes from one individual in parties who choose to sit and stay.

Information collected from customers will be managed in compliance with the mandate and other laws. Starbucks will not record or store health information, including the body temperature, of customers entering our stores.
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