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Results 1 - 20 of 148
  1. How do I check my Starbucks Card balance? There are a few ways you can do this: 1. Visit our  card page    2. Sign in  to your Starbucks account, go to My Cards and select the Card you wish to view the balance on. 3. From... Date Updated: 01/04/2017
  2. What are the sizes of Starbucks drinks? The drink sizes we currently offer are Short [8 fl. oz.], Tall [12 fl. oz.], Grande [16 fl. oz.], Venti® Hot [20 fl. oz.], Venti® Cold [24 fl. oz.] and Trenta®* Cold [31 fl. oz.]. *Only... Date Updated: 01/06/2017
  3. Why can't I sign in to my Starbucks.com account? You may have a different Username, email address or even multiple accounts.  We also require JavaScript to be enabled. Here is where you can reset your  Username or Password . The... Date Updated: 01/03/2017
  4. How do free refills work? When you use your registered Starbucks Card or Mobile app to purchase any handcrafted beverage and then present that same Starbucks Card or Mobile app, you can get free refills of... Date Updated: 12/20/2016
  5. What is a Star Code? How do I redeem a Star Code? Star Codes are a way for Starbucks to deliver multiple Stars to a customer with just one code. The two most common ways to get a Star Code are by participating in member-exclusive offers you receive... Date Updated: 01/06/2017
  6. How can I transfer the balance from one Starbucks Card to another? You can transfer balances of $5.00 or more from one Starbucks Card to another by doing the following:  1. In participating Starbucks retail locations 2. By signing in to your Starbucks... Date Updated: 01/04/2017
  7. Having problems using your Starbucks Mobile app? If your Starbucks Mobile app is no longer working, you may be using an outdated version that is no longer supported. Please download the latest version of our Starbucks Mobile app. Download the... Date Updated: 01/06/2017
  8. What are Stars and how do I earn them? A Star is a way to keep track of your progress toward Rewards and benefits earned as a member of the Starbucks Rewards program. There are a number of ways to earn Stars: In-Store Transaction and... Date Updated: 12/20/2016
  9. Can I earn more than one Reward before I redeem? Is there a limit to how many Rewards I can have at any given time? As a Gold member, you are eligible for a Reward for every 125 Stars you collect, but you do not have to redeem it right away and can continue to accumulate beyond 125 Stars. For example, you can have... Date Updated: 12/20/2016
  10. Do my Stars or free Rewards expire? You can redeem for a free Reward each time you collect 125 Stars as a Gold member. However, Stars expire six months after they are earned on the first day of the month after a full six months... Date Updated: 01/09/2017
  11. How do I redeem my free Birthday Reward? Where can I redeem my free Birthday Reward? Your free Birthday Reward will be automatically added to your account approximately two days before your birthday. It expires the day after your birthday. Just present your registered Starbucks Card... Date Updated: 01/09/2017
  12. How long does it take to receive my personalized Gold Card once I reach Gold Level? On average, it takes 4-6 weeks once reaching Gold status to receive your personalized Gold Card, but Gold benefits begin the moment you achieve Gold Level status. You can use any registered Starbucks... Date Updated: 12/20/2016
  13. What should I do if my Starbucks Card is lost or stolen? If your Starbucks Card is registered, your Starbucks Rewards™ membership and any remaining balance on the Starbucks Card will be protected from the time you notify us of its loss. To report your... Date Updated: 01/04/2017
  14. Why did I not get my Bonus Stars? Did you receive an email with an offer directly from Starbucks? Starbucks Rewards™ offers are personalized just for you. If you didn’t receive an email directly from Starbucks you likely were not... Date Updated: 01/06/2017
  15. How do I register my Starbucks Card online? It's easy and only takes a few minutes to join our loyalty program.  A minimum balance of $5.00 is required to register a physical card and you'll need your card's 16-digit number and the... Date Updated: 01/04/2017
  16. What are my benefits as a Starbucks Rewards™ member? Green Level Upon joining, you are at the Green Level of the Starbucks Rewards™ program and you will receive the following benefits: A Birthday Reward just for you.  See more info regarding... Date Updated: 01/09/2017
  17. How and where do I redeem my Rewards? After you collect 125 Stars, you can choose to redeem them for a free food or drink item (excluding alcoholic beverages and multi-serve items) at any time before they expire - either choose to redeem... Date Updated: 12/20/2016
  18. What if I pay for my transaction partially with my registered Starbucks Card and partially with another form of payment? Will I still earn Stars? If you pay for your transaction partially with your registered Starbucks Card and partially with another form of payment (e.g. cash, debit/credit card or unregistered Starbucks Card), the number of... Date Updated: 12/29/2016
  19. How do I join Starbucks Rewards™? How does it work? You can join the program by: Registering any physical Starbucks®, Teavana®, Evolution Fresh™ or Starbucks eGift Card by visiting www.Starbucks.com/Rewards . Follow the prompts to create an account... Date Updated: 01/09/2017
  20. I need to reset my Password, but the link I received is expired. Sorry about that! The link to reset your Password expires 30 minutes from the time of your request. If you'd like the link resent, click here . Date Updated: 01/06/2017