Customer Service

Support RSS Feed
Other Suggested Searches
Did you mean:
No results found.

Suggestions:
  • Make sure all words are spelled correctly
  • Use different words that mean the same thing
Results 1 - 20 of 108
  1. When you use your registered Starbucks Card or Mobile app to purchase a beverage and then present that same Starbucks Card or Mobile app, you can get free refills of brewed coffee... Date Updated: 06/07/2018
  2. You may have a different Username, email address or even multiple accounts.  We also require JavaScript to be enabled. Here is where you can reset your  Username or Password . The... Date Updated: 08/10/2017
  3. To redeem your Birthday Reward, you must join Starbucks Rewards at least seven (7) days prior to your birthday, provide your birthday in your Starbucks Rewards account information, and have made at... Date Updated: 04/16/2019
  4. On average, it takes 4-6 weeks once reaching Gold status to receive your personalized Gold Card, but Gold benefits begin the moment you achieve Gold Level status. You can use any registered Starbucks... Date Updated: 01/10/2018
  5. Stars are the points you earn as a member of Starbucks® Rewards that can be redeemed for free or discounted items at Starbucks, like a food item or handcrafted beverage. There are a number of ways to... Date Updated: 04/16/2019
  6. A Star Code is  a unique code that can be redeemed for Stars. The two most common ways to get a Star Code are by participating in member-exclusive offers you receive by email or by... Date Updated: 03/26/2019
  7. Receipt verification is the process of submitting a photo of your receipt for qualifying Starbucks® products that allows you to earn Stars. Through receipt verification, you can earn Stars with the... Date Updated: 01/05/2018
  8. You can join the program by:   Downloading the Starbucks Mobile app to your Android™ or iPhone® device. Follow the prompts to create an account and register a digital or physical Starbucks Card... Date Updated: 04/16/2019
  9. As a Starbucks® Rewards member, you can redeem a Stars at a participating store as soon as you qualify for a Reward tier. After you collect enough Stars for a Reward (25, 50, 150, 200, 400 Stars)... Date Updated: 04/16/2019
  10. After you join you can start earning Stars for Rewards. You can choose to redeem them for a variety of free food or drink items (excluding alcoholic beverages and multi-serve items) at any time... Date Updated: 04/16/2019
  11. Upon joining, you will receive the following benefits:   •   A Birthday Reward just for you. See more info regarding redeeming your Birthday Reward. •   Free refills on hot or iced... Date Updated: 04/16/2019
  12. Date Updated: 11/08/2018
  13. Entering Stars through Star Code or receipt upload will help you earn Stars from Starbucks Rewards™ on purchases in the grocery aisle. Purchase any Starbucks® K-Cup® Packs or qualifying... Date Updated: 11/08/2019
  14. If your barista voided your purchase made with your registered Starbucks Card or Starbucks Mobile app due to an error within the same visit, Starbucks will deduct the Stars that you were awarded for... Date Updated: 05/07/2019
  15. Periodically, you may have the opportunity to earn Bonus Stars, generally through member-exclusive offers. Starbucks Rewards™ offers are often specific to our members' preferences so you may see... Date Updated: 08/11/2017
  16. You can earn Stars on select Starbucks® grocery store products, including: whole bean or ground coffee, Starbucks VIA® Instant, Starbucks® K-Cup® packs and ready-to-drink products. Specially marked... Date Updated: 09/15/2017
  17. If your Star balance doesn’t seem right, check History in your account online or in your Starbucks Mobile app. Note that Stars earned for purchases can take up to 24 hours to appear. For additional... Date Updated: 09/06/2016
  18. As a Starbucks Rewards member, you are eligible for a Reward starting at 25 Stars, but you do not have to redeem it right away and can continue to accumulate more Stars as you qualify for each... Date Updated: 04/18/2019
  19. If you reported your registered Gold Card as lost or stolen online or in your Mobile app, your replacement Gold Card will arrive in 3-4 weeks. Note: Gold cards will no longer be sent out to new... Date Updated: 04/16/2019
  20. Yes. Star Codes found on specially marked Starbucks® products in grocery stores expire one year after the best buy date on the package.   For Star Codes awarded through a  Bonus Star... Date Updated: 11/08/2019