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Results 1 - 20 of 33
  1. Why can't I sign in to my account? You may have a different Username, email address or even multiple accounts.  We also require JavaScript to be enabled. Here is where you can reset your  Username or Password . The... Date Updated: 01/03/2017
  2. How do free refills work? When you use your registered Starbucks Card or Mobile app to purchase any handcrafted beverage and then present that same Starbucks Card or Mobile app, you can get free refills of... Date Updated: 12/20/2016
  3. What is a Star Code? How do I redeem a Star Code? Star Codes are a way for Starbucks to deliver multiple Stars to a customer with just one code. The two most common ways to get a Star Code are by participating in member-exclusive offers you receive... Date Updated: 01/06/2017
  4. What are Stars and how do I earn them? A Star is a way to keep track of your progress toward Rewards and benefits earned as a member of the Starbucks Rewards program. There are a number of ways to earn Stars: In-Store Transaction and... Date Updated: 12/20/2016
  5. Can I earn more than one Reward before I redeem? Is there a limit to how many Rewards I can have at any given time? As a Gold member, you are eligible for a Reward for every 125 Stars you collect, but you do not have to redeem it right away and can continue to accumulate beyond 125 Stars. For example, you can have... Date Updated: 12/20/2016
  6. Do my Stars or free Rewards expire? You can redeem for a free Reward each time you collect 125 Stars as a Gold member. However, Stars expire six months after they are earned on the first day of the month after a full six months... Date Updated: 01/09/2017
  7. How do I redeem my free Birthday Reward? Where can I redeem my free Birthday Reward? Your free Birthday Reward will be automatically added to your account approximately two days before your birthday. It expires the day after your birthday. Just present your registered Starbucks Card... Date Updated: 01/09/2017
  8. How long does it take to receive my personalized Gold Card once I reach Gold Level? On average, it takes 4-6 weeks once reaching Gold status to receive your personalized Gold Card, but Gold benefits begin the moment you achieve Gold Level status. You can use any registered Starbucks... Date Updated: 12/20/2016
  9. Why did I not get my Bonus Stars? Did you receive an email with an offer directly from Starbucks? Starbucks Rewards™ offers are personalized just for you. If you didn’t receive an email directly from Starbucks you likely were not... Date Updated: 01/06/2017
  10. What are my benefits as a Starbucks Rewards™ member? Green Level Upon joining, you are at the Green Level of the Starbucks Rewards™ program and you will receive the following benefits: A Birthday Reward just for you.  See more info regarding... Date Updated: 01/09/2017
  11. How and where do I redeem my Rewards? After you collect 125 Stars, you can choose to redeem them for a free food or drink item (excluding alcoholic beverages and multi-serve items) at any time before they expire - either choose to redeem... Date Updated: 12/20/2016
  12. What if I pay for my transaction partially with my registered Starbucks Card and partially with another form of payment? Will I still earn Stars? If you pay for your transaction partially with your registered Starbucks Card and partially with another form of payment (e.g. cash, debit/credit card or unregistered Starbucks Card), the number of... Date Updated: 12/29/2016
  13. How do I join Starbucks Rewards™? How does it work? You can join the program by: Registering any physical Starbucks®, Teavana®, Evolution Fresh™ or Starbucks eGift Card by visiting . Follow the prompts to create an account... Date Updated: 01/09/2017
  14. Which grocery store products can I earn Stars on? How many Stars? Specially marked packages of Starbucks products will have a sticker on the front of the package or an insert inside the box with a Star Code. If you received one, go to ... Date Updated: 01/09/2017
  15. What are Bonus Stars? Periodically, you may have the opportunity to earn Bonus Stars, generally through member-exclusive offers. Starbucks Rewards™ offers are often specific to our members' preferences so you may see... Date Updated: 12/20/2016
  16. What can I redeem my Reward for? As a Gold Level member, you can redeem a Reward* at a participating store each time you collect 125 Stars. Starbucks® stores: one [1] complimentary handcrafted beverage [standard Starbucks menu sizes... Date Updated: 12/20/2016
  17. How do I maintain Gold Level status? Once you qualify for Gold Level, you will be at that level for 12 months from the date you qualified. Earn 300 additional Stars before your Gold Level anniversary date and you will continue to... Date Updated: 01/05/2017
  18. Will my Starbucks Rewards™ level reset each year? To maintain the Gold Level, you must earn at least 300 new Stars during each consecutive 12-month period following the date you reached the Gold Level. If you do not earn 300 new Stars in 12 months... Date Updated: 12/29/2016
  19. What items are not eligible to earn Stars on? You cannot earn Stars on Card-to-Card transactions with your Starbucks Card (such as activations, reloads, transfers, or any other Card-to-Card transactions). In most stores, alcohol, taxes, tips... Date Updated: 01/09/2017
  20. Why can’t I earn Bonus Stars at all Starbucks locations? While you can earn  Stars at nearly all Starbucks locations, there are certain benefits that we can only offer at participating stores. This means most of our  Bonus Stars... Date Updated: 12/20/2016