Customer Service

Support RSS Feed
Other Suggested Searches
Did you mean:
No results found.

Suggestions:
  • Make sure all words are spelled correctly
  • Use different words that mean the same thing
Results 1 - 20 of 20
  1. When you use your registered Starbucks Card or Mobile app to purchase a beverage and then present that same Starbucks Card or Mobile app, you can get free refills of brewed coffee... Date Updated: 06/07/2018
  2. To redeem your Birthday Reward, you must join Starbucks Rewards at least seven (7) days prior to your birthday, provide your birthday in your Starbucks Rewards account information, and have made at... Date Updated: 04/16/2019
  3. Upon joining, you will receive the following benefits:   •   A Birthday Reward just for you. See more info regarding redeeming your Birthday Reward. •   Free refills on hot or iced... Date Updated: 04/16/2019
  4. Stars are the points you earn as a member of Starbucks® Rewards that can be redeemed for free or discounted items at Starbucks, like a food item or handcrafted beverage. There are a number of ways to... Date Updated: 04/16/2019
  5. On average, it takes 4-6 weeks once reaching Gold status to receive your personalized Gold Card, but Gold benefits begin the moment you achieve Gold Level status. You can use any registered Starbucks... Date Updated: 01/10/2018
  6. As a Starbucks Rewards member, you are eligible for a Reward starting at 25 Stars, but you do not have to redeem it right away and can continue to accumulate more Stars as you qualify for each... Date Updated: 04/18/2019
  7. If your barista voided your purchase made with your registered Starbucks Card or Starbucks Mobile app due to an error within the same visit, Starbucks will deduct the Stars that you were awarded for... Date Updated: 05/07/2019
  8. As a Starbucks® Rewards member, you can redeem a Stars at a participating store as soon as you qualify for a Reward tier. After you collect enough Stars for a Reward (25, 50, 150, 200, 400 Stars)... Date Updated: 04/16/2019
  9. Yes, Stars earned in the U.S. can be redeemed in a participating store in Canada, however the Rewards available and the Star redemption tiers may vary.  If you are using Mobile Order & Pay... Date Updated: 04/16/2019
  10. After you join you can start earning Stars for Rewards. You can choose to redeem them for a variety of free food or drink items (excluding alcoholic beverages and multi-serve items) at any time... Date Updated: 04/16/2019
  11. Prior to the launch of the updated Starbucks® Rewards program, you had to earn 300 Stars to qualify for Gold level membership in order to earn Stars toward Rewards. Once you became a Gold level... Date Updated: 04/19/2019
  12. If you reported your registered Gold Card as lost or stolen online or in your Mobile app, your replacement Gold Card will arrive in 3-4 weeks. Note: Gold cards will no longer be sent out to new... Date Updated: 04/16/2019
  13. Periodically, you may have the opportunity to earn Bonus Stars, usually through member-exclusive offers. Starbucks® Rewards offers are often specific to our members' preferences so you may see offers... Date Updated: 04/16/2019
  14. Monthly Double-Star Days are a special benefit where you can collect four (4) Stars for every $1 spent on all eligible purchases when paying with your registered Starbucks Card or registered... Date Updated: 04/16/2019
  15. No. You can use any Starbucks Card registered to your account or the Starbucks Mobile app to earn Stars for your purchases and store-level benefits. Date Updated: 09/06/2017
  16. No, we surprise you with a different Double-Star Day each month. The day may occasionally be the same for all members, but generally it will be personalized. If you missed your Double-Star Day this... Date Updated: 04/16/2019
  17. Your credit card information is stored in your Starbucks Rewards™ account. For added security, you will be asked to enter your username and password each time you wish to initiate a reload. This way... Date Updated: 11/08/2018
  18. You can choose what Reward tier you'd like to redeem for (25, 50 ,150 200, 400) and Starbucks will apply the Reward to the highest price item in your basket within the tier. For example, if you’ve... Date Updated: 04/16/2019
  19. You can redeem one Reward per item. At this time, Rewards are not able to be stacked. For example, when redeeming 150 Stars for a handcrafted drink (e.g., a latte), customizations like soy milk or... Date Updated: 04/16/2019
  20. Yes - when you log into your account online at app.Starbucks.com  or in the Starbucks Mobile app, you will be able to see how many Stars you've earned, all Rewards you're eligible for and your... Date Updated: 04/16/2019