Customer Service

Support RSS Feed
Other Suggested Searches
Did you mean:
No results found.

Suggestions:
  • Make sure all words are spelled correctly
  • Use different words that mean the same thing
Results 1 - 18 of 18
  1. To redeem your Birthday Reward, you must join Starbucks Rewards at least seven (7) days prior to your birthday, provide your birthday in your Starbucks Rewards account information, and have made at... Date Updated: 04/16/2020
  2. When you use your registered Starbucks Card or Mobile app to purchase a beverage and then present that same Starbucks Card or Mobile app, you can get free refills of brewed coffee... Date Updated: 06/07/2018
  3. Upon joining, you will receive the following benefits: •   A Birthday Reward just for you. To qualify for the Birthday Reward, you must have made at least one Star-earning transaction using your... Date Updated: 09/14/2020
  4. As a Starbucks Rewards member, you can redeem Stars at a participating store as soon as you qualify for a Reward tier. After you collect enough Stars for a Reward (25, 50, 150, 200, 400 Stars), you... Date Updated: 08/25/2020
  5. If your barista voided your purchase made with your registered Starbucks Card or Starbucks Mobile app due to an error within the same visit, Starbucks will deduct the Stars that you were awarded for... Date Updated: 05/07/2020
  6. Stars are the loyalty currency you earn as a member of Starbucks Rewards® that can be redeemed for free or discounted items at Starbucks, like a food item or handcrafted beverage. There are a number... Date Updated: 09/15/2020
  7. After you join Starbucks Rewards, you can start earning Stars for Rewards. You can choose to redeem Stars for a variety of free food or drink items (excluding alcoholic beverages and multi-serve... Date Updated: 08/25/2020
  8. As a Starbucks Rewards member, you are eligible for a Reward starting at 25 Stars, but you do not have to redeem it right away and can continue to accumulate more Stars as you qualify for each... Date Updated: 04/16/2020
  9. If you reported your registered Gold Card as lost or stolen online or in your Mobile app, your replacement Gold Card will arrive in 3-4 weeks. Note: Gold cards will no longer be sent out to new... Date Updated: 04/16/2020
  10. Double Star Days are a special benefit where you can collect double the amount of Stars. You can earn four (4) Stars for every $1 spent on all eligible purchases when paying with your registered... Date Updated: 09/14/2020
  11. You can choose what Reward tier you'd like to redeem for (25, 50 ,150 200, 400) and Starbucks will apply the Reward to the highest price item in your basket within the tier. For example, if you’ve... Date Updated: 04/16/2020
  12. No. You can use any Starbucks Card registered to your account or the Starbucks Mobile app to earn Stars for your purchases and store-level benefits. Date Updated: 09/06/2017
  13. Yes, Stars earned in the U.S. can be redeemed in a participating store in Canada, however the Rewards available and the Star redemption tiers may vary.  If you are using Mobile Order & Pay... Date Updated: 04/16/2020
  14. You can redeem one Reward per item. At this time, Rewards are not able to be stacked. For example, when redeeming 150 Stars for a handcrafted drink (e.g., a latte), customizations like soy milk or... Date Updated: 04/16/2020
  15. Periodically, you may have the opportunity to earn Bonus Stars, usually through member-exclusive offers. Starbucks® Rewards offers are often specific to our members' preferences so you may see offers... Date Updated: 04/16/2020
  16. Yes - when you log into your account online at app.Starbucks.com  or in the Starbucks Mobile app, you will be able to see how many Stars you've earned, all Rewards you're eligible for and your... Date Updated: 04/16/2020
  17. Your credit card information is stored in your Starbucks Rewards™ account. For added security, you will be asked to enter your username and password each time you wish to initiate a reload. This way... Date Updated: 11/08/2019
  18. New All Members can continue to enjoy Double Star Days, even when you pay with cash, credit/debit card or mobile wallets at participating stores! The amount of Stars you earn is based on the earn rate... Date Updated: 09/15/2020