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  1. If your Starbucks Mobile app is no longer working, you may be using an outdated version that is no longer supported. Please download the latest version of our Starbucks Mobile app. Download the... Date Updated: 01/10/2018
  2. You can add your Starbucks Card to Wallet (formerly known as “Passbook”) right from your Starbucks® app for iPhone®. Tap “Pay”. Choose which Card you wish to add, then tap “Manage” and “Add to... Date Updated: 04/12/2017
  3. You can pick up your order in the store at the hand off plane or you can pick up your order in the Drive Thru. Date Updated: 09/06/2017
  4. Tap “Pay”. Choose the Card you want to remove, then tap “Manage” and “Remove Starbucks Card”. Date Updated: 01/05/2018
  5. We want to provide you with promotions and offers that are personalized for your Starbucks Experience . So the specifics of our offers, promotions and coupons vary by customer. While you may not... Date Updated: 07/20/2017
  6. When the app is opened, the promotional offers that you are eligible to participate in will appear on the main screen or on the Active Offers tab within Inbox. Once you have opted into a promotional... Date Updated: 04/16/2019
  7. If you have internet access, follow these steps: Go to  https://www.Starbucks.com in your mobile browser. Select "Sign In" and enter your username and password. Tap "My Account" [upper... Date Updated: 01/10/2018
  8. When you place your order, you will be given an estimated pick up time. Once your order has been placed it cannot be delayed or cancelled. Date Updated: 08/12/2017
  9. You can choose to join, activate or opt into an offer through either your email or app.  Once you do so, the specific offer on the Starbucks app will automatically start tracking your... Date Updated: 09/15/2017
  10. Click here for step by step instructions on how to get started and find the Starbucks® Pickup store! Date Updated: 11/01/2019
  11. So sorry for your experience! Be sure you are using the latest version of the Starbucks app, then:    If you are running Android 7 (Nougat) or greater... Date Updated: 09/15/2017
  12. First, ensure that you are signed in the correct Starbucks account in which your Starbucks Cards are registered.  If you are having problems with your Username or Password, go... Date Updated: 07/20/2017
  13. Yes! You can be signed into your Starbucks account on more than one device at the same time. Date Updated: 09/08/2018
  14. You can change the Starbucks app Location Services settings at any point on your mobile device by going to your device Settings. For greater control, iOS customers also have the option of selecting... Date Updated: 09/08/2018
  15. If you lose your phone, you can report your Starbucks Card as lost or stolen by  signing in to your Starbucks account, selecting the Manage My Cards section, and clicking on the Report Lost or... Date Updated: 01/04/2017
  16. In the Starbucks Mobile app > Settings > 2-Factor Authentication > enter phone number. Once registered, Starbucks will use this phone number to send one-time use verification code in... Date Updated: 09/15/2019
  17. As long as you joined, activated or opted into the offer during the promotional period, even after you made the eligible purchase, your eligible purchase can still count towards earning Bonus... Date Updated: 09/15/2017
  18. 2-Factor Authentication requires you to successfully enter a one-time use verification code sent to your phone in addition to entering your username and password at login, or when make some updates... Date Updated: 09/15/2019
  19. Tap “Pay”, select the card you want to make your primary/default Card, tap “Manage” and select “Primary Card”. Date Updated: 04/12/2017
  20. First, install the Starbucks app onto your new device from your device’s app store. Next, sign in with your Starbucks username and password to add your Cards to your new device. If you do not... Date Updated: 04/12/2017