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  1. You can choose to join, activate or opt into an offer through either your email or app.  Once you do so, the specific offer on the Starbucks app will automatically start tracking your... Date Updated: 09/15/2017
  2. If your Starbucks Mobile app is no longer working, you may be using an outdated version that is no longer supported. Please download the latest version of our Starbucks Mobile app. Download the... Date Updated: 01/10/2018
  3. You can pick up your order in the store at the hand off plane or you can pick up your order in the Drive Thru. Date Updated: 09/06/2017
  4. When you place your order, you will be given an estimated pick up time. Once your order has been placed it cannot be delayed or cancelled. Date Updated: 08/12/2017
  5. You can add your Starbucks Card to Wallet (formerly known as “Passbook”) right from your Starbucks® app for iPhone®. Tap “Pay”. Choose which Card you wish to add, then tap “Manage” and “Add to... Date Updated: 04/12/2017
  6. So sorry for your experience! Be sure you are using the latest version of the Starbucks app, then:    If you are running Android 7 (Nougat) or greater... Date Updated: 09/15/2017
  7. Click here for step by step instructions on how to get started and find the Starbucks® Pickup store! Date Updated: 11/01/2019
  8. Starbucks will use 2-Factor Authentication before you can make changes to some personal information within your account such as updating your primary phone number or at the point of log-in. Date Updated: 09/15/2019
  9. 2-Factor Authentication requires you to successfully enter a one-time use verification code sent to your phone in addition to entering your username and password at login, or when make some updates... Date Updated: 09/15/2019
  10. You can unenroll your primary phone number in your Security Settings by going to Settings > 2-Factor Authentication > and tapping the Unenroll button. Date Updated: 09/15/2019
  11. In the Starbucks Mobile app > Settings > 2-Factor Authentication > enter phone number. Once registered, Starbucks will use this phone number to send one-time use verification code in... Date Updated: 09/15/2019
  12. If you have internet access, follow these steps: Go to  https://www.Starbucks.com in your mobile browser. Select "Sign In" and enter your username and password. Tap "My Account" [upper... Date Updated: 01/10/2018
  13. You can update or change your primary phone number in your Security Settings by going to Settings > 2-Factor Authentication > and tapping the edit icon to update your phone number. Date Updated: 09/15/2019
  14. If you lose your phone, you can report your Starbucks Card as lost or stolen by  signing in to your Starbucks account, selecting the Manage My Cards section, and clicking on the Report Lost or... Date Updated: 01/04/2017
  15. First, ensure that you are signed in the correct Starbucks account in which your Starbucks Cards are registered.  If you are having problems with your Username or Password, go... Date Updated: 07/20/2017
  16. We want to provide you with promotions and offers that are personalized for your Starbucks Experience . So the specifics of our offers, promotions and coupons vary by customer. While you may not... Date Updated: 07/20/2017
  17. You can resend the code by clicking “Resend” in the app. Date Updated: 09/15/2019
  18. Tap “Pay”. Choose the Card you want to remove, then tap “Manage” and “Remove Starbucks Card”. Date Updated: 01/05/2018
  19. If you lost your phone, you will need to contact us at 800-782-7282. Date Updated: 09/15/2019
  20. You can add, change, or un-enroll your phone number for 2-Factor Authentication through the Starbucks app or on the web through your Starbucks online account. Date Updated: 09/15/2019