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  1. You can choose to join, activate or opt into an offer through either your email or app.  Once you do so, the specific offer on the Starbucks app will automatically start tracking your... Date Updated: 09/15/2017
  2. You can resend the code by clicking “Resend” in the app. Date Updated: 09/15/2019
  3. If your Starbucks Mobile app is no longer working, you may be using an outdated version that is no longer supported. Please download the latest version of our Starbucks Mobile app. Download the... Date Updated: 01/10/2018
  4. We want to provide you with promotions and offers that are personalized for your Starbucks Experience . So the specifics of our offers, promotions and coupons vary by customer. While you may not... Date Updated: 07/20/2017
  5. You can pick up your order in the store at the hand off plane or you can pick up your order in the Drive Thru. Date Updated: 09/06/2017
  6. You can add your Starbucks Card to Wallet (formerly known as “Passbook”) right from your Starbucks® app for iPhone®. Tap “Pay”. Choose which Card you wish to add, then tap “Manage” and “Add to... Date Updated: 04/12/2017
  7. As long as you joined, activated or opted into the offer during the promotional period, even after you made the eligible purchase, your eligible purchase can still count towards earning Bonus... Date Updated: 09/15/2017
  8. The "Past Offers" tab only shows the offers you have joined, activated or opted into. If you did not join, activate or opt into an offer, you will not see the specific offer in the "Past Offers"... Date Updated: 04/16/2019
  9. If you lose your phone, you can report your Starbucks Card as lost or stolen by  signing in to your Starbucks account, selecting the Manage My Cards section, and clicking on the Report Lost or... Date Updated: 01/04/2017
  10. Tap “Pay”. Choose the Card you want to remove, then tap “Manage” and “Remove Starbucks Card”. Date Updated: 01/05/2018
  11. When the app is opened, the promotional offers that you are eligible to participate in will appear on the main screen or on the Active Offers tab within Inbox. Once you have opted into a promotional... Date Updated: 04/16/2019
  12. We provide you with offers that are personalized for your Starbucks experience. As a result, the specifics of our offers vary by customer. While you may not receive a particular offer, there may be... Date Updated: 04/16/2019
  13. Click here for step by step instructions on how to get started and find the Starbucks® Pickup store! Date Updated: 11/01/2019
  14. Check that you entered the correct phone number. To check this, go to Settings > 2-Factor Authentication. Date Updated: 09/15/2019
  15. We are constantly experimenting with new features to improve the experience for our customers. As such, there will be times when offers are made available only in email or app, and at times, in both... Date Updated: 04/16/2019
  16. When you place your order, you will be given an estimated pick up time. Once your order has been placed it cannot be delayed or cancelled. Date Updated: 08/12/2017
  17. If you have internet access, follow these steps: Go to  https://www.Starbucks.com in your mobile browser. Select "Sign In" and enter your username and password. Tap "My Account" [upper... Date Updated: 01/10/2018
  18. You can change the Starbucks app Location Services settings at any point on your mobile device by going to your device Settings. For greater control, iOS customers also have the option of selecting... Date Updated: 09/08/2018
  19. First, ensure that you are signed in the correct Starbucks account in which your Starbucks Cards are registered.  If you are having problems with your Username or Password, go... Date Updated: 07/20/2017
  20. On the main screen of the app, navigate to "Inbox" and your current and past offers should be located in the respective "Active Offers" and "Past Offers" tabs. You can also view current offers on the... Date Updated: 04/16/2019