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  1. If you lose your phone, you can report your Starbucks Card as lost or stolen by  signing in to your Starbucks account, selecting the Manage My Cards section, and clicking on the Report Lost or... Date Updated: 01/04/2017
  2. Your credit card information is stored in your Starbucks Rewards™ account. For added security, you will be asked to enter your username and password each time you wish to initiate a reload. This way... Date Updated: 11/08/2018
  3. Location information is used by the app to ensure you can see accurate store and menu information, discover the music playing in our stores, and use Mobile Order & Pay. To learn more... Date Updated: 04/12/2017
  4. The Starbucks app for iPhone® and Android™ lets you send Starbucks eGift Cards to contacts, right from your phone.  Tap “Gift” to get started. Date Updated: 09/08/2018
  5. Please read our  Privacy Policy for details. Date Updated: 08/11/2017
  6. Starbucks offers 2-Factor Authentication support anywhere your account can be accessed including iOS or Android smartphones with the Starbucks Mobile app installed, or at . Date Updated: 09/15/2019
  7. Check that you have entered the one-time verification code correctly. If the verification code is correct, try again later. Date Updated: 09/15/2019
  8. 2-Factor Authentication is an additional layer of personal authentication which helps further protect your account information from being compromised. This is similar to other websites that ask you... Date Updated: 09/15/2019
  9. A text message will be sent to your primary phone number containing a onetime verification code. You will be prompted to enter the code as soon as you receive it. This code expires in five minutes... Date Updated: 09/15/2019
  10. No, your primary phone number will be unique for your account. Date Updated: 09/15/2019
  11. You can update or change your primary phone number in your Security Settings by going to Settings > 2-Factor Authentication > and tapping the edit icon to update your phone number. Date Updated: 09/15/2019
  12. You can register a landline or VOIP number as your primary phone number. All customers have the option to receive an automated voice call containing the one-time verification code instead of... Date Updated: 09/15/2019
  13. You can add, change, or un-enroll your phone number for 2-Factor Authentication through the Starbucks app or on the web through your Starbucks online account. Date Updated: 09/15/2019
  14. In the Starbucks Mobile app > Settings > 2-Factor Authentication > enter phone number. Once registered, Starbucks will use this phone number to send one-time use verification code in... Date Updated: 09/15/2019
  15. A verification code is a one-time use code entered as part of the log-in process, or when making updates to select personal information in your Starbucks account. You can choose to get this code... Date Updated: 09/15/2019
  16. No. A primary phone number can only be used with one Starbucks Account. All primary phone numbers must be unique. Date Updated: 09/15/2019
  17. You can resend the code by clicking “Resend” in the app. Date Updated: 09/15/2019
  18. Check that you entered the correct phone number. To check this, go to Settings > 2-Factor Authentication. Date Updated: 09/15/2019
  19. Starbucks will use 2-Factor Authentication before you can make changes to some personal information within your account such as updating your primary phone number or at the point of log-in. Date Updated: 09/15/2019
  20. You can unenroll your primary phone number in your Security Settings by going to Settings > 2-Factor Authentication > and tapping the Unenroll button. Date Updated: 09/15/2019