Customer Service

Support RSS Feed
Other Suggested Searches
Did you mean:
No results found.

Suggestions:
  • Make sure all words are spelled correctly
  • Use different words that mean the same thing
Results 1 - 15 of 15
  1. You can choose to join, activate or opt into an offer through either your email or app.  Once you do so, the specific offer on the Starbucks app will automatically start tracking your... Date Updated: 09/15/2017
  2. We are constantly experimenting with new features to improve the experience for our customers.  As such, there will be times when offers are made available only in email or app, and at... Date Updated: 09/15/2017
  3. We want to provide you with promotions and offers that are personalized for your Starbucks Experience . So the specifics of our offers, promotions and coupons vary by customer. While you may not... Date Updated: 07/20/2017
  4. As long as you joined, activated or opted into the offer during the promotional period, even after you made the eligible purchase, your eligible purchase can still count towards earning Bonus... Date Updated: 09/15/2017
  5. When the app is opened, the promotional offers that you are eligible to participate in will appear on the main screen or on the Active Offers tab within Inbox. Once you have opted into a... Date Updated: 11/08/2018
  6. On the main screen of the app, navigate to "Inbox" and your current and past offers should be located in the respective "Active Offers" and "Past Offers" tabs.  You can also view current... Date Updated: 09/15/2017
  7. When the app is opened, navigate to the History tab under the main screen and the Bonus Stars earned will appear as Promotion.   Date Updated: 11/08/2018
  8. Your credit card information is stored in your Starbucks Rewards™ account. For added security, you will be asked to enter your username and password each time you wish to initiate a reload. This way... Date Updated: 11/08/2018
  9. If you opted in to receive email from Starbucks, we will periodically send you offers and discounts. Make sure you are opted on your Starbucks.com account . You may also occasionally receive... Date Updated: 08/11/2017
  10. Mobile Order and Pay enables you to place and pay for an order at a nearby participating Starbucks right from your phone. Your barista will get your order started while you head over.  Date Updated: 01/10/2018
  11. When you opt-in on the last day of the offer period, there may be a delay in reflecting the change of state from Opt-In to the Offer Tracking state. Eligible purchases during this... Date Updated: 11/08/2018
  12. We built a new way to help you easily order and discover food and/or drinks that we think you will enjoy. The recommendations are tailored for you based on your purchase history through the... Date Updated: 09/15/2017
  13. We provide you with offers that are personalized for your Starbucks experience.  Thus, the specifics of our offers vary by customer.  While you may not receive a particular offer... Date Updated: 09/15/2017
  14. The "Past Offers" tab only shows the offers you have joined, activated or opted into.  If you did not join, activate or opt into an offer, you will not see the specific offer in the "Past... Date Updated: 09/15/2017
  15. We are currently in the process of enhancing the Starbucks mobile app experience to include personalized food and drinks recommendations, and will gradually scale this feature to customers over... Date Updated: 09/15/2017