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Results 1 - 12 of 12
  1. Having problems using your Starbucks Mobile app? If your Starbucks Mobile app is no longer working, you may be using an outdated version that is no longer supported. Please download the latest version of our Starbucks Mobile app. Download the... Date Updated: 01/06/2017
  2. I can't find my Starbucks Cards in the Starbucks mobile app. What should I do? First, ensure that you are signed in the correct Starbucks account in which your Starbucks Cards are registered.  If you are having problems with your Username or Password, go... Date Updated: 01/06/2017
  3. How do I pick up my Mobile Order & Pay order? You can pick up your order in the store at the hand off plane or you can pick up your order in the Drive Thru. Date Updated: 01/06/2017
  4. How do I choose which store to place my order at with Mobile Order & Pay? You can change stores by tapping the map and selecting a different one. Date Updated: 01/06/2017
  5. How do I access Mobile Order & Pay? If you are logged into your Starbucks® app, simply select 'Order' and select the items of your choice. Next, you will have the option to change the location and lastly, you will confirm your order. Date Updated: 01/06/2017
  6. What should I do if I change my device and want to use the Starbucks app on my new one? First, install the Starbucks app onto your new device from your device’s app store. Next, sign in with your Starbucks username and password to add your Cards to your new device. If you do not... Date Updated: 01/09/2017
  7. What if I have multiple devices? If you have more than one device you can be signed into your Starbucks account and use all of the application features on all your devices at the same time. Date Updated: 01/04/2017
  8. When will my Mobile Order be ready? When you place your order, you will be given an estimated pick up time. Once your order has been placed it cannot be delayed or cancelled. Date Updated: 01/06/2017
  9. How can I change the Starbucks app location service default? You can change the Starbucks app Location Services settings at any point on your mobile device by going to your device Settings. For greater control, iOS customers also have the option of selecting... Date Updated: 01/09/2017
  10. Can I use the Starbucks app on multiple devices? Yes! You can be signed into your Starbucks account on more than one device at the same time. Date Updated: 01/09/2017
  11. If I log in to the Coffee Passport with my facebook or Google account, will Starbucks have access to my account? No. The Coffee Passport does not access your private information or friends list. And it will not post activity to those accounts. By using your Facebook or Google account, you will not have to... Date Updated: 01/09/2017
  12. Can I access my digital Coffee Passport offline? No. You need a data or Wi-Fi connection to access the Coffee Passport Mobile site. Date Updated: 01/09/2017