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  1. We always welcome your feedback about our service and your in-store experience – whether you found it friendly and helpful, or it fell short of your expectations. Please Contact Us with your... Date Updated: 08/22/2017
  2. Check out our Store Finder for locations around the world. Date Updated: 06/02/2016
  3. Food and Beverages If for any reason you are dissatisfied with your food or beverage item, let us know and we’ll gladly remake it for you. Starbucks Cards You may return an unused Starbucks Card with... Date Updated: 07/20/2020
  4. When you're at Starbucks, you can stay connected to your world with WiFi service from our friends at Google™. To log on, simply select "Google Starbucks" WiFi network, and when the Starbucks WiFi... Date Updated: 04/03/2019
  5. Please visit here to see our Return Policy. Date Updated: 09/15/2020
  6. If you return merchandise or packaged coffee, food and tea that you purchased with your registered Starbucks Card [original receipt or gift receipt required within 60 days of purchase], you will keep... Date Updated: 06/23/2020
  7. We recommend you post your request at . Date Updated: 08/22/2017
  8. By bringing in any personal cup, you qualify for a $.10 off cup discount regardless of the size of the beverage. You will be charged for the closest cup size, but not larger than the size of the... Date Updated: 01/30/2018
  9. No, Starbucks is not taking away straws completely. We're replacing our current single-use plastic straws with a strawless lid for all iced coffee, tea and espresso beverages, and offering a new... Date Updated: 07/12/2019
  10. No. If you received a Starbucks Store Credit card it is not the same as a Starbucks Card. A Starbucks Store Credit card is issued after a qualifying return is made and money is... Date Updated: 09/08/2018
  11. By engaging with customers through email and our mobile app, we'll be able to deliver promotional offers to more customers. Customers who provide their information will receive offers like this... Date Updated: 04/03/2019
  12. Your information is required the first time your device connects to our in-store WiFi, however, customers may unsubscribe from email at any time and not impact their access to WiFi in our stores. Date Updated: 04/03/2019
  13. Customers will need to input their information the first time they connect a new device to gain access to in-store WiFi at all U.S. participating company-operated Starbucks stores. After they have... Date Updated: 04/03/2019
  14. If you are a Starbucks Rewards member and no longer wish to receive email communications from Starbucks, you can unsubscribe in one of the following ways: Online: > Settings >... Date Updated: 04/03/2019
  15. Information on usage of customer data can be found in our U.S. Privacy Statement . Date Updated: 04/03/2019
  16. By entering your information to access store WiFi, our regular customers will be the first to know about the latest news, events and special offers from Starbucks, including regular... Date Updated: 04/03/2019
  17. In the U.S., all cups (hot and iced) should be served with a lid secured tightly onto the cup unless requested by the customer. In Canada, lids should be available at the condiment bar for... Date Updated: 07/31/2019
  18. Starbucks is still exploring options for the full transition into the hot beverage market for those that truly need straws, and we do understand the challenges that a paper of compostable straw may... Date Updated: 07/12/2019
  19. Yes. Currently, all customers must sign in to gain access to WiFi. We appreciate you validating your information and are constantly working on ways to enhance our customer experience for all our... Date Updated: 04/03/2019
  20. Starbucks Rewards™ members who use the mobile app and/or have given Starbucks permission to email will continue to receive offers as usual. Members of the Starbucks Rewards program who have... Date Updated: 04/03/2019